The Fiber Optic Network Technician is responsible for installing, maintaining, troubleshooting, and repairing fiber optic infrastructure and telecommunications network equipment that support enterprise connectivity and communications. This role focuses primarily on fiber optic networks, structured cabling, and IP-based network infrastructure, while also supporting managed WiFi solutions and RF communication systems as business needs require. The ideal candidate is a motivated problem solver who enjoys learning new technologies and delivering high-quality solutions in both office and field environments.
Responsibilities
Install, terminate, splice, test, maintain, and troubleshoot inside and outside plant fiber optic infrastructure
Perform fiber optic testing using OTDRs, power meters, fusion splicers, and other industry-standard equipment
Install, terminate, certify, and troubleshoot Cat5e/Cat6 structured cabling systems
Analyze and resolve fiber optic network performance issues
Install, configure, provision, and support telecommunications and network infrastructure equipment
Support Layer 1 and Layer 2 network connectivity and assist with IP-based communications infrastructure
Perform underground cable locating, cable replacement, and preventative maintenance
Read and interpret construction drawings, fiber routing documentation, splice diagrams, and network schematics
Coordinate construction activities with contractors, utilities, customers, and service providers
Manage telecommunications infrastructure projects including: Project scheduling and coordination, Stakeholder communication, Resource planning, Material procurement and logistics, Contractor oversight, RFI and change order management, As-built documentation and red-line drawings, Site documentation and reporting, Permit, badge, and site access coordination, Equipment inventory and infrastructure tracking
Assist with the installation, configuration, deployment, and support of managed WiFi solutions
Configure and troubleshoot wireless access points, controllers, network switches, and related infrastructure
Support wireless network optimization, coverage validation, and performance troubleshooting
Assist with VLAN configuration, PoE deployments, switching, routing, and IP-based network connectivity
Work with Switches, Access points, fiber splicing, CAT6 terminations and firewalls
Support enterprise network infrastructure and customer connectivity solutions
Requirements
Associate degree, technical school certification, or equivalent work experience
Experience installing, terminating, testing, troubleshooting, and maintaining fiber optic infrastructure
Experience with structured cabling (Cat5e/Cat6) and inside/outside plant construction
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Experience deploying, configuring, or supporting managed WiFi solutions, wireless access points, controllers, and enterprise wireless networks
Working knowledge of TCP/IP networking, switching, routing, VLANs, and PoE
Basic understanding of telecommunications infrastructure and IP-based communications
Ability to read and interpret construction drawings and specifications
Strong troubleshooting, analytical, and problem-solving skills
Strong computer skills, including Microsoft Office (Word, Excel, PowerPoint, Visio)
Ability to climb ladders (over 6 feet) and work at various heights
Ability to lift a minimum of 50 lbs
Valid driver's license and ability to travel as required
Ability to obtain required certifications post-hire as required for the role
Ability to pass and maintain compliance with federal background check and drug-free workplace requirements
Availability to work evenings, weekends, holidays, and respond to emergency outages within 4 hours when required
Experience deploying, configuring, and supporting managed WiFi environments
Experience with enterprise wireless access points, wireless controllers, and cloud-managed networking platforms
Working knowledge of switching, routing, VLANs, PoE, DHCP, DNS, and TCP/IP networking
Experience with networking platforms such as Cisco Meraki, Cisco, Aruba, Ruckus, Juniper Mist, Ubiquiti, Extreme Networks, or similar technologies
Cisco CCNA or other networking certification
Benefits
Comprehensive health benefits (Medical/Dental/Vision)
Retirement Plans with Generous Company match
Vacation Days
Personal Days
Floating Holidays
Paid Holidays
Life Insurance
Disability Insurance
Important Details
Travel: approximately 50-75%; spending 3-5 days per week in the parks
Work environment: both indoors and outdoors in varying weather conditions; exposure to construction sites, telecom facilities, rooftops, and confined spaces
Commute: must be able to reliably commute to Grand Teton National Park or Yellowstone National Park within one hour May-November
Housing: may be arranged
About the Company
Diamond Communications provides a comprehensive compensation and benefits package.
