Fast Food Manager

About This Role

Managing the daily operations of a fast-paced store is the core of this role, leading both front and back-of-house staff. The successful candidate will deliver exceptional customer service, ensure product quality, and maintain operational efficiency.

Responsibilities

• Hire, train, and supervise team members to maintain a high standard of performance
• Plan and manage staff rosters and shift schedules to ensure optimal staffing levels
• Conduct regular staff performance evaluations and provide ongoing coaching and feedback
• Track daily sales, set budgets, and control operating costs with a focus on food waste reduction
• Manage inventory, order supplies, and maintain accurate stock records
• Ensure compliance with workplace health, cleanliness, and safety regulations
• Monitor the preparation and presentation of food to maintain consistency and quality
• Resolve customer complaints and queries promptly and professionally
• Collaborate with senior management to develop and implement marketing strategies that drive sales growth, improve profitability, and enhance customer retention

Requirements

• Minimum of two (2) years

experience in a fast food or quick service restaurant management role

• Strong leadership and communication skills
• Proven ability to manage budgets, control costs, and achieve financial targets
• Excellent customer service and conflict resolution skills
• Sound knowledge of food safety, hygiene, and workplace safety standards
• Experience in staff training and performance management
• Certificate IV or higher in Hospitality Management or a related field (or equivalent experience)

About the Company

Chargrill Charlie

is a fast food restaurant.