Facilities Manager

About This Role

Being part of a large new contract across Australia, the Facilities Manager ensures the safe, compliant, efficient, and consistent delivery of all in-scope facilities management services at key manufacturing client sites. The role is the primary on-site point of contact for service delivery matters and has overall accountability for operational performance, customer satisfaction, statutory and contractual compliance, financial outcomes, asset management, and the delivery of agreed KPIs and SLAs.

Responsibilities

• Ensure compliance with all client and ISS HSEQ policies, procedures, and statutory requirements
• Promote a strong safety culture through hazard management, incident reporting, and visible leadership
• Conduct audits and inspections to ensure compliance across employees, contractors, and sites
• Investigate incidents, implement corrective actions, and maintain accurate reporting records
• Act as the primary Facilities Management contact for clients, tenants, and key stakeholders
• Build strong client relationships through regular communication, meetings, and operational support
• Oversee the delivery of contracted Facilities Management services within agreed budgets and service levels
• Coordinate maintenance, capital works, and site activities to minimise disruption to operations
• Ensure all buildings, assets, and essential safety measures remain compliant with contractual and regulatory requirements
• Implement asset management plans and maintain accurate asset, compliance, and site records
• Conduct site inspections, audits, and risk assessments to identify and address compliance and maintenance issues
• Coordinate contractors and service providers to ensure works are completed safely and to standard
• Project Works Management
• Incident Management
• Financial Management
• Operational Planning and Scheduling
• Quality Management Systems (QMS)
• Continuous Improvement

Benefits

• Access to employee discounts (including insurance)
• Ongoing learning and development opportunities
• Career progression within a global organisation
• A supportive, inclusive, and positive team culture

Important Details

• Locations: Nationwide – NSW, QLD, VIC, WA, TAS, NT and SA

About the Company

ISS fosters a culture of inclusion and diversity.