About This Role
Reporting to the Assistant Director of Facilities, the Facilities Manager is responsible for the daily operations, maintenance, and management of facilities, infrastructure, and staff. This role supports the Assistant Director in planning, execution, oversight, and daily operations of maintenance, repairs, and replacements of all mechanical, electrical, and plumbing systems, ensuring safe, efficient, and cost-effective operation of physical assets during the second shift. The position coordinates with the transitioning first shift, scheduling/planning, and the Operations Control Center (OCC) to supervise staff, coordinate repairs and maintenance, ensure compliance with regulations, and contribute to long-term operation of the infrastructure.
Responsibilities
- Provide direction and oversight of the daily operations and maintenance of facilities, ensuring they are safe, clean, and functional
- Manage union workforce to conduct routine, emergency, and preventive maintenance in accordance with industry standards, best practices, and University service levels
- Manage building systems such as HVAC, electrical, plumbing, and safety systems that meet healthcare and educational standards
- Execute and manage preventative maintenance schedules to minimize downtime and costs
- Maintain an inventory of equipment assets
- Manage daily operations of classrooms, lecture halls, research labs, dental clinics, and medical training facilities
- Ensure seamless operation of clinical areas to support patient care and student learning experiences
- Use MAXIMO work order system to track and report on work in process and the productivity of work completed
- Play a lead role utilizing, interpreting, and managing data that tracks worker productivity
- Collaborate with internal and external stakeholders to schedule and complete work and maintain high standards for building functionality, as well as maintaining the aesthetic quality of the campus
- Build and maintain solid relationships
- Be the first line of contact for key building customers (faculty, administrators, students, and community) while providing meaningful information
- Be a key liaison with and collaborate proactively with the Operations Control Center (OCC) for repair and response to ensure the proper execution of all work-order requests, building emergencies, and discretionary maintenance projects during the second shift
About the Company
The Operations Division at Tufts University includes facilities, design and construction, campus and capital renewal planning, real estate, campus safety, dining, auxiliary services, and other related services on multiple campuses across 5.8 million square feet in 250 buildings. It services four campuses in Massachusetts: the main campus in Medford/Somerville, the health sciences and SMFA campuses in Boston, and the veterinary school campus in Grafton. The Facilities Management Department employs approximately 150 staff members, including a unionized trades, grounds, and labor force, with outsourced custodial services.
