Managing the maintenance, operation, and physical condition of a portfolio of industrial, commercial, and retail properties is the core of this Facilities Manager role. The successful candidate will ensure all properties are safe, operationally efficient, well-maintained, and compliant with applicable codes, regulations, and company standards. This role suits a practical, solutions-oriented individual with a strong understanding of building systems and HVAC equipment.
Responsibilities
Oversee the day-to-day operation, maintenance, and physical condition of industrial, commercial, and retail properties
Conduct regular property inspections to identify deficiencies, maintenance requirements, safety concerns, and opportunities for improvement
Develop, implement, and monitor preventative maintenance programs for building systems, equipment, and common areas
Coordinate reactive maintenance, emergency repairs, and service requests to minimize disruption to tenants and property operations
Ensure building systems and equipment are operating efficiently and reliably
Maintain accurate records of inspections, maintenance activities, service contracts, warranties, and equipment documentation
Demonstrate working technical knowledge of HVAC systems, including rooftop units (RTUs), make-up air units, air-handling units, boilers, chillers, ventilation systems, and associated controls
Coordinate HVAC servicing, troubleshooting, repairs, and equipment replacements with qualified contractors and service providers
Review contractor recommendations and quotations to assess the scope of work, proposed solutions, and overall value
Identify recurring HVAC issues, equipment inefficiencies, and potential system failures, recommending corrective actions as appropriate
Monitor the performance and maintenance of other building systems, including electrical, plumbing, fire and life safety, and building automation systems
Review building system deficiencies and recommend repairs or upgrades to improve reliability, energy efficiency, and operating performance
Identify, assess, and prioritize capital repairs, building deficiencies, and major maintenance requirements
Assist with the preparation of annual capital expenditure budgets and multi-year capital plans
Coordinate capital projects involving roofing, HVAC replacements, building envelope repairs, parking lots, paving, structural components, mechanical systems, and other major building improvements
Obtain and review contractor proposals, quotations, scopes of work, and project schedules
Evaluate repair-versus-replacement options and provide recommendations based on cost, asset condition, expected service life, and operational impact
Monitor contractor performance, project costs, timelines, quality of work, and compliance with approved scopes
Millions of jobs, with real people getting hired every day
200,000+
New jobs added daily
7,000,000+
Verified job listings
1,000,000+
Tailored applications submitted
Conduct site reviews and coordinate project closeout, including deficiencies, warranties, manuals, and required documentation
Source, evaluate, and coordinate qualified contractors, consultants, and service providers
Obtain competitive quotations and assess proposals for scope, pricing, technical suitability, and value
Monitor service provider performance and ensure work is completed safely, professionally, and in accordance with agreed requirements
Coordinate service agreements and maintenance contracts, including renewals, service levels, and performance expectations
Ensure contractors follow applicable safety requirements, site procedures, and permit requirements
Assist in preparing and managing property operating and maintenance budgets
Track maintenance expenditures, capital costs, purchase orders, and contractor invoices
Review invoices against approved quotations, completed work, and contractual terms
Identify cost-saving opportunities without compromising building performance, safety, or asset longevity
Provide regular updates on outstanding repairs, capital requirements, budget variances, and project status
Respond to tenant maintenance concerns and coordinate timely resolutions
Communicate planned maintenance, repairs, inspections, and service interruptions to affected tenants
Work collaboratively with property management, leasing, accounting, and other internal teams
Maintain professional relationships with tenants and ensure facilities-related concerns are handled efficiently
Help ensure properties comply with applicable building codes, fire and life safety requirements, occupational health and safety legislation, and environmental regulations
Coordinate required inspections, testing, certifications, and corrective work
Identify and escalate safety hazards, building deficiencies, and potential compliance issues
Maintain records of inspections, incident reports, corrective actions, and contractor safety documentation
Support emergency preparedness and response procedures, including coordination of urgent repairs and restoration activities
Maintain properties in a safe, functional, and well-presented condition
Implement effective preventative maintenance programs and reduce recurring equipment failures
Identify and address building deficiencies before they develop into major operational or financial issues
Deliver capital repairs and maintenance projects within approved budgets and schedules
Maintain effective contractor performance and cost controls
Respond to tenant concerns and operational issues in a timely manner
Support long-term asset preservation, energy efficiency, and the reduction of avoidable operating costs
Requirements
Post-secondary education in Facilities Management, Building Systems, Mechanical Engineering Technology, Building Science, Construction Management, or a related field is preferred
Approximately 5 years or more of experience in facilities management, building operations, property maintenance, or a related role
Experience managing or maintaining industrial, commercial, and/or retail properties
Practical technical knowledge of HVAC systems, mechanical equipment, and general building systems
Experience identifying, coordinating, and overseeing capital repairs and building improvement projects
Ability to understand building deficiencies, evaluate contractor recommendations, and assess repair-versus-replacement options
Experience obtaining contractor quotations, reviewing scopes of work, and monitoring project budgets
Familiarity with preventative maintenance programs, operating budgets, and capital expenditure planning
Working knowledge of applicable building codes, health and safety requirements, and regulatory compliance obligations
Proficiency with Microsoft Office, including Excel, and familiarity with computerized maintenance management systems or property management software is an asset
Valid driver's licence and willingness to travel between properties as required
Technical aptitude: Able to understand HVAC systems, mechanical equipment, building components, and capital repair requirements
Problem-solving: Capable of assessing deficiencies, identifying root causes, and developing practical solutions
Project coordination: Able to manage multiple repairs and capital projects simultaneously while meeting deadlines and budget expectations
Vendor management: Skilled in evaluating quotations, coordinating contractors, and monitoring quality of work
Financial awareness: Understands operating expenses, capital expenditures, cost control, and lifecycle considerations
Communication: Able to communicate effectively with tenants, contractors, consultants, and internal stakeholders
Organization: Strong prioritization, recordkeeping, and follow-up skills
Hands-on approach: Willing to conduct site inspections, investigate building issues, and provide practical oversight of maintenance and repair work
Important Details
Reports to: VP of Property Management / Senior Property Manager
Work environment: A combination of office-based work and regular site visits to industrial, commercial, and retail properties
Compensation
Commensurate with experience and qualifications
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