This Facilities Manager role is responsible for the overall engineering staff and functions at Mandarin Oriental Residences, New York Fifth Avenue. The core of the job involves managing the day-to-day operations of mechanical, electrical, plumbing, and safety systems, as well as staff performance and asset management. The role also includes oversight of building shared areas, systems, and mechanical equipment dedicated to the residences and common areas, and managing facilities-related functions for the Master Association.
Responsibilities
Establish and implement Safe and Sound procedures such as life safety manual, business continuity plan, safety, emergency, and standard operating procedures based on MOHG guidelines
Lead and maintain a targeted score of over 90% of the annual FLHSS audit
Participate in development and implementation of engineering building systems and maintenance budget including energy cost and consumption and Capex
Oversee and manage the energy consumptions relating to electricity, steam, and gas for the Residential section, ensuring that monthly consumptions are recorded and monitored diligently
Participate in the Master Association weekly calls to stay on top of all local law ordinances and compliances
Oversee engineering candidate selection and staffing
Oversee total asset maintenance management based on MOHG guidelines
Oversee staff performance of engineering department
Develop and implement the Preventive and Corrective Maintenance programs based on MOHG guidelines
Manage all contracts and contractors related to Maintenance programs such as the pool, mechanical, electrical and plumbing for the residential building
Establish and manage the annual CAPEX plan and budget for all engineering aspects
Oversee the strategic direction of general projects related to the enhancement of the residence, covering planning, administration, implementation, and evaluation of financial results
Oversee the local law projects for the year and future years to ensure plans and permits are in place and the execution of the projects have minimal disturbance to all residents
Provide training and demonstration on various systems such as key system for rooms, A/V equipment, lighting system, and temperature control system
Actively involve and manage Fire, Life, Health, Safety and Security with MOHG Audit requirements, including weekly fire drills, weekly FLHSS meetings and periodic inspections and documentation of findings, results and reporting
Conduct daily walkthroughs of all Residential floors, Mechanical rooms and Amenity areas
Actively participate in the weekly calls with the Master Association in relation with engineering related functions and obtain copies and reports of all shared equipment to ensure compliance with FLHSS
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Manage relationship with Residents related to engineering issues inside their units and assist them to obtain quotes should they need assistance with third party vendors
Manage the scheduling of HVAC vendors doing the HVAC maintenance inside the Residential units, mechanical rooms and common areas
Attend to all emergency related issues impacting the residential building
Responsible for all Incident reports relating to engineering issues within the residential building and engineering staff incidents
Participate in the Sustainability efforts of the Residences
Assist in covering operations in the absence of the Director of Residences
Responsible to maintain a calendar displaying the matrix of all building related permits and licenses to ensure this does not lapse and renewals are in place
Manage telecommunication system upgrades or enhancements
Conduct annual maintenance of the contingency systems that support IT&T equipment and systems
Conduct annual testing and conformance of emergency power systems based on MOHG guidelines
Manage IT related functions for all Residential units such as Creston, Salto and Wi-Fi connectivity
Provide training and demonstration on various systems such as key system for rooms, A/V equipment, lighting system, and temperature control system
Understand and manage relationships with CMS and CEM support to maintain the residential IT system
Assist Director of Residences with the residences overall financial performance, the annual budget process, the energy cost and consumption, engineering contractors’ selection and documentation, reviewing all engineering related contracts and execution
Requirements
A minimum of 4 years in engineering studies such as Mechanical, Electrical, Plumbing, Environmental
A minimum of 5 -10 years in engineering management
A minimum of 5 -10 years in development and managing of a luxury property
Excellent knowledge of major building systems
Excellent knowledge of pool management
Excellent knowledge of energy management
Ability to conduct training of basic engineering systems
Ability to coordinate with multiple tasks
Ability to develop a financial budget
Good third-party vendor contacts to assist with MEP and Appliance repairs
Excellent written and verbal skills
Benefits
Learning & Development programs
Complimentary nights and attractive rates on rooms for you and your loved ones through the MO stay program
Health benefits and wellness programs
Retirement plans
10% Bonus
A competitive benefits package, including health, dental and vision
About the Company
Mandarin Oriental Hotel Group is an award-winning owner and operator of luxury hotels, resorts, and residences worldwide, known for creating sought-after properties with legendary service inspired by Asian heritage. Mandarin Oriental Residences New York Fifth Avenue, located at 685 Fifth Avenue, features 65 bespoke apartments and offers a luxurious lifestyle with exquisite interiors, a rooftop pool, fitness and wellness center, and lounge.
