Facilities Manager

About This Role

Managing the facilities across a large portfolio of health clubs is the core of this role, leading a team of Facility Service Managers and overseeing contract and capital expense programs. This position is accountable for developing the field-based team, negotiating and managing service contracts, and planning and executing capital expenditures for equipment, HVAC, life safety, and building envelope. The role suits a highly collaborative team player who can add strategic value.

Responsibilities

• Keep all Easy Mile Fitness locations operating at 100% capacity by coordinating and overseeing all facilities and maintenance issues
• Manage a team of 20 across 3 regions, landlords, and trade partner relationships
• Maintain Computerized Maintenance Management System (CMMS) including reporting
• Manage national and regional trade partners to ensure club repair and maintenance requests are completed in a timely, cost–effective manner, upholding EMF quality and standards
• Manage and negotiate annual preventative maintenance agreements across equipment, HVAC, Life Safety equipment, and club spa amenities
• Travel up to 25%
• Source and maintain an effective trade partner base and partner with in-house resources, continually identifying areas for process improvement and savings
• Monitor maintenance trends and initiate action for positive or negative developments
• Manage a team of Facilities Service Managers and a Facilities Coordinator
• Process invoices in a timely manner
• Track budgets for projects, club maintenance, and various service programs
• Update and distribute weekly maintenance & repair reports
• Perform other duties, as needed, based on club and business needs

Requirements

• 3+ years of Facility Management experience, including direct people-management of a distributed maintenance or facility services team
• 2+ years of project management experience supporting a large team in a fast-paced environment
• Demonstrated experience negotiating and administering vendor contracts and managing capital expense budgets
• Demonstrates agility and ability to change direction in response to a fluctuating work environment
• Demonstrates drive and initiative to anticipate, identify, solve, and follow-through on problems and the ability to act independently to achieve results with a high degree of accuracy, professionalism, and attention to detail
• Managed remote staff
• Highly responsive
• Effectively and independently, can organize work priorities and resources to complete tasks/projects on or before deliverable dates
• Proven project and time management skills, including the ability to handle multiple projects at once