About This Role
This role involves the comprehensive management of soft facility services for a client, with a strong focus on continuous improvement and achieving financial targets. The Facilities Executive will manage day-to-day administration and ensure high performance in all service areas.
Responsibilities
- Own the day-to-day administration, including reports generation of the stocks tracker
- Provide assistance to the AFM & Campus manager in managing all IFM Soft services, administrative functions, Housekeeping services and facility services, and any other administrative functions as deemed by Deloitte
- Develop and implement procedures and performance measures to ensure simplification and accuracy of work methods and reliability of FM
- Ensure an adequate supply of consumables/materials and service for the proper operation of services and enter into supply and service contracts as approved by the client
- Maintain appropriate stock levels of all consumables to ensure smooth operations & escalate in time to achieve availability of stocks
- Process vendor invoices aligned with Deloitte finance process
- Conduct statutory compliance checks of all vendor invoices
- Routinely inspect all services to ensure performance measures are being maintained
- Set stretch targets for self to achieve maximum team performance
- Contribute to the Weekly FM Meeting Minutes
- Contribute to the Monthly Management Report to Deloitte and other reports as required
- Participate in Emergency Evacuation procedures including crisis management and business continuity
- Manage all Health and Safety issues and actively participate in Health and Safety reviews
Requirements
- Experience in Facilities Management is required
- Strong Customer Service focus
- Excellent people skills and ability to interact with a wide range of client staff and demands
- Knowledge of Occupational Safety requirements
- Strong PC literacy and proven ability to manage daily activities using various systems
- Demonstrated experience with continuous improvement initiatives highly desirable
- Demonstrated experience with client reporting and preparation of reports required
- Graduate in any discipline
- 3 – 5 years experience in facilities management
- Proven ability to function effectively as part of a team
- Proven ability to initiate and follow through with improvement initiatives
Nice to have:
- Tertiary qualifications in hotel management / building management and/or business
Important Details
- Reporting to: Assistant Facilities Manager – Soft Services
