Directing the care, operation, safety, and long-term stewardship of the museum's building, grounds, parking garage, vehicles, and physical infrastructure is the core of this role. The Facilities Director ensures that all public, staff, collections, and exhibition spaces are safe, reliable, accessible, clean, and environmentally appropriate. This position suits a leader who can manage preventive maintenance, building systems, capital planning, regulatory compliance, emergency preparedness, sustainability, and vendor relationships.
Responsibilities
Lead day-to-day operation and maintenance of the museum’s interior and exterior spaces, grounds, parking garage, loading dock, storage areas, vehicles, and equipment
Oversee heating, ventilation, and air-conditioning systems; building automation and controls; electrical and lighting systems; plumbing, water and sewer systems; elevators; roofing; structural components; fire detection and suppression; security infrastructure; and other building systems
Develop and manage a preventive and predictive maintenance program, including routine inspections, service schedules, work orders, asset histories, and equipment life-cycle records
Use a computerized maintenance management system or comparable work-order process to prioritize requests, document corrective action, track recurring issues, and report departmental performance
Coordinate planned shutdowns, repairs, and construction to minimize disruption to visitors, programs, exhibitions, and museum operations
Partner with curatorial, collections, and exhibition staff to maintain appropriate temperature, relative humidity, lighting, air quality, and pest-management conditions for works of art, artifacts, and loaned objects
Monitor environmental data and building-system performance; investigate excursions promptly and coordinate corrective action and documentation
Support exhibition installation and deinstallation through safe access, rigging coordination, case and mount support, temporary power, lighting adjustments, wall repair, painting, and contractor oversight, as appropriate
Administer an integrated pest management program in coordination with collections staff and contracted specialists
Ensure facilities work near collections and exhibitions follow museum-approved protocols for dust, vibration, moisture, chemicals, access, and object protection
Lead facilities-related safety, environmental health, fire protection, severe weather, emergency response, business continuity, and disaster-recovery planning
Maintain current emergency procedures, evacuation routes, inspection records, and response supplies; participate in drills and after-action reviews
Coordinate with security personnel, first responders, insurers, and regulatory authorities on emergency planning, incident response, investigations, and corrective actions
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Promote a strong safety culture through training, hazard assessments, incident reporting, lockout/tagout, confined-space and ladder safety, personal protective equipment, and other applicable practices
Ensure compliance with applicable OSHA requirements, fire and building codes, elevator and boiler inspections, environmental regulations, accessibility standards, and licensing or permitting obligations
Develop and maintain a multi-year capital renewal and replacement plan based on condition assessments, risk, energy use, operational priorities, and total cost of ownership
Prepare project scopes, cost estimates, schedules, bid documents, and recommendations for repairs, renovations, equipment replacement, and capital improvements
Monitor utility consumption and pursue practical energy, water, waste-reduction, and sustainability initiatives consistent with the museum’s operating goals and LEED commitments
Advise leadership on deferred maintenance, infrastructure risk, capital priorities, and opportunities to improve resilience, efficiency, and visitor experience
Maintain accurate fixed-asset, equipment, and facility-condition records in coordination with finance and administration
Administer and monitor the annual facilities operating and capital budgets; review expenditures, forecasts, and variances
Procure and manage service agreements and contractors for custodial services, HVAC, elevators, fire and security systems, landscaping, snow removal, waste, pest control, inspections, repairs, and construction
Prepare requests for proposals, evaluate bids, verify insurance and compliance documentation, approve work and invoices, and hold vendors accountable for safety, quality, schedule, and cost
Maintain productive relationships with utilities, public agencies, neighboring properties, and external partners whose work affects museum facilities
Recruit, train, schedule, supervise, and evaluate facilities employees; establish clear performance expectations and provide coaching, cross-training, and professional development
Organize daily priorities and on-call coverage to provide timely, service-oriented support to staff, visitors, programs, rentals, and special events
Collaborate across departments on event logistics, room setups, deliveries, moves, access, waste removal, housekeeping standards, and restoration of spaces after events
Oversee receiving and internal distribution of facilities-related shipments and coordinate use of the loading dock and material-handling equipment
Communicate building conditions, outages, safety concerns, and project impacts clearly and promptly to leadership and affected departments
Respond to urgent facilities issues outside regular hours and serve as a key member of the museum’s incident-response team
Perform other duties as assigned in support of the museum’s mission and operations
Requirements
High school diploma or equivalent
At least five years of progressively responsible commercial facilities experience, including supervisory responsibility and contractor management
Demonstrated working knowledge of commercial HVAC, building automation, electrical, plumbing, life-safety, and security systems
Experience developing preventive maintenance programs, managing work orders, and administering operating and capital budgets
Ability to read plans, specifications, service reports, and technical documentation and to diagnose building-system issues
Knowledge of workplace safety, emergency management, fire and building codes, accessibility requirements, and environmental health practices
Strong leadership, judgment, organization, communication, and customer-service skills, with the ability to manage multiple priorities in a public-facing environment
Proficiency with common office software and facilities or work-order management systems
Valid driver’s license and insurable driving record
Nice to have:
Associate or bachelor’s degree in facilities management, engineering, construction management, building systems, or a related field
Museum, cultural institution, higher education, healthcare, or other public-assembly experience
Certified Facility Manager, Facilities Management Professional, Certified Educational Facilities Professional, LEED Green Associate, or comparable credential
Experience with collections-environment standards, environmental monitoring, integrated pest management, and exhibition installation support
Experience managing capital projects, sustainability initiatives, energy benchmarking, and complex vendor contracts
Working knowledge of public-assembly operations, special-event support, and continuity planning
Ability to move throughout the museum, grounds, parking garage, roofs, mechanical rooms, loading areas, and other work locations; climb stairs and ladders; bend, kneel, reach, and work in confined or elevated areas when properly trained and equipped
Ability to stand and walk for extended periods and to lift, carry, push, or pull up to 50 pounds regularly and heavier items with appropriate assistance or mechanical equipment
Ability to work around noise, dust, temperature variation, mechanical equipment, cleaning products, and outdoor weather conditions while using required personal protective equipment
Visual and auditory acuity sufficient to inspect facilities, read instruments and alarms, operate equipment, and communicate in person, by radio, and by telephone
Ability to operate computers, mobile devices, hand and power tools, vehicles, and general facilities equipment consistent with training and authorization
Benefits
Dental insurance
Health insurance
Health savings account
Life insurance
Paid time off
Retirement plan
Vision insurance
Important Details
Reports to: Chief Operating Officer
Schedule: Primarily Monday through Friday, 8:00 a.m. to 4:00 p.m., with evenings, weekends, holidays, and on-call response as operational needs require
Supervises: Facilities maintenance staff, grounds staff, and contracted custodial services; coordinates security and other facilities vendors as assigned
Application Process
Confirm ability to work Monday through Friday, 8:00 a.m. to 4:00 p.m., with evenings, weekends, holidays, and on-call response as operational needs require
Core Competencies
Stewardship and accountability
Safety and risk awareness
Preventive and systems-oriented thinking
Planning, prioritization, and follow-through
Calm and effective emergency response
Collaboration and service to internal and external stakeholders
Clear communication and sound judgment
Continuous improvement and responsible use of resources
About the Company
The Peoria Riverfront Museum is an Equal Opportunity Employer. This job description summarizes the primary duties and requirements of the position and is not intended to be an exhaustive list, as responsibilities may be modified or assigned based on the museum’s operational needs.
