Directing all aspects of facilities operations in a fast-paced casino and hotel environment is the core of this leadership role. This position suits a hands-on leader with expertise in large-scale capital projects, construction management, HVAC systems, property maintenance, landscaping, and Environmental Services (EVS), who thrives on complex challenges and continuous improvement.
Responsibilities
Provide overall direction and supervision of the Facilities Department
Oversee all aspects of a facility's operations, ensuring functionality, safety, and compliance with regulations
Manage staff, budgets, contractors, and long-term planning for maintenance, repairs, and improvements
Recommend and oversee projects necessary to maintain and improve buildings, mechanical/electrical systems, parking, equipment, vehicles, and any other facility-related area
Be responsible for all areas involving maintenance, environmental services, and grounds to protect the company’s investment and support operational objectives
Maintain mechanical, electrical, and controls systems
Coordinate and order contracted services as needed to accomplish repairs not practical for facility staff
Establish and carry out a preventive maintenance program for the physical plant and equipment based on manufacturers’ recommendations and job knowledge
Serve as project director, assuring federal, tribal, and state compliance, timely completion of tasks, and satisfactory subcontractor performance of any construction or remodeling projects
Stay alert to all facility safety hazards and ensure they are corrected in a timely manner
Act as a liaison with city, county, and state regarding fire and fire detection/prevention systems
Maintain a system of facilities supplies, assets inventory, and accounting
Purchase supplies and equipment within purchasing guidelines
Prepare plans, material lists, and estimates for new or renovation projects
Maintain and enforce all applicable OSHA programs within the facility department
Be on-call twenty-four hours for problems related to buildings, equipment, and fire
Identify and oversee all contractual services related to the facility (e.g., snow removal, fire services, elevators, maintenance contracts, janitorial services, trash removal, etc.)
Develop and present recommendations for the improvement of the facility and oversee implementation of approved projects
Develop and recommend capital improvement budget requests regarding the buildings and equipment within the facility
Develop and manage facility budgets, including capital projects and operating expenses
Monitor expenditures and ensure financial accountability
Millions of jobs, with real people getting hired every day
200,000+
New jobs added daily
7,000,000+
Verified job listings
1,000,000+
Tailored applications submitted
Travel to other Wyandotte casino properties to understand their facilities operations and assist with projects as necessary
Provide exceptional guest service for all external and internal customers
Be responsible for the operation of the Facilities department, successful performance of employees, and a favorable guest experience
Effectively manage, delegate duties, and oversee the performance and development of department staff, including interviewing, hiring, training, evaluating, coaching, and termination
Manage expenses based on budgeted guidelines and business volumes, including payroll and staffing levels
Perform all functions of personnel within span of control, as needed
Maintain reasonable accessibility by phone for business purposes
Assure an environment which emphasizes cooperation, communication, and teamwork with all departments
Support compliance with all internal procedures and regulatory requirements
Support current law and policy to provide a work environment free from illegal and discriminatory behavior
Promote and ensure the safety and security of all guests and employees
Complete job duties with minimal supervision, maintain acceptable attendance, and use appropriate judgment and decision-making skills
Devise and establish Facilities policies and systems to support the implementation of strategies set by executive management
Requirements
Associate's Degree in facility management, engineering, construction, or property management or other post-secondary education in a related field preferred, or 10 years equivalent experience related to facilities management
Project management experience
Budgeting experience and strong math skills
Strong negotiation skills
Highly organized
Understanding of laws and regulations along with the willingness to keep up with changes
Familiarity with construction, architecture, and various systems, such as HVAC and electrical
Leadership and interpersonal skills
Multitasking abilities
Written and verbal communication skills; above average oral and written communication skills allowing effective communication with guests and all levels of employees
Computer literacy; excellent computer skills in a Microsoft Windows environment, including Excel, Word, database management, and record keeping
Good problem-solving skills
Willing/able to work a varied work schedule to lead a 24/7 operation, including nights, weekends, and holidays
Ability to analyze and interpret departmental needs and results
Ability to maintain strict confidentiality including, but not limited to, employee data, player activity, claim activity, financial data, marketing plans, and policies
Ability to solve complex problems and maintain mental concentration for significant periods of time
Ability to perform a broad variety of tasks and deadlines with an irregular work schedule
Ability to work in casino and office environment with excessive noise levels, bright lights, and smoke environment
Knowledge of all facilities and promotional events available to guests on property
Ability to prepare, read, and interpret grammatically correct documents using appropriate English standards of language
Ability to speak and communicate effectively with individuals and before groups of people
Ability to lift 50lbs in emergency situations
Ability to function in a smoking environment
Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception, and the ability to adjust focus
Must be at least 21 years of age or older
Must have directed large-scale construction, expansion, or renovation projects from initial planning through completion
Must have developed and managed both annual operating budgets and capital expenditure budgets for a facilities department
Must have directly overseen multiple facilities functions, including maintenance, environmental services, and groundskeeping
Must be able to complete a full background check and provide any required disclosures to the Gaming Commission as a condition of employment for a Gaming License
Nice to have:
Bilingual in Spanish
Benefits
PTO accrual
Company-paid dental, vision, and life insurance
Comprehensive health insurance
Supplemental benefit options
401(k) with up to a 6% company match and full vesting after one year
Employee assistance program
Employee discount
Retirement plan
Important Details
Schedule: varied work schedule, including nights, weekends, and holidays, to lead a 24/7 operation
On-call: twenty-four hours for problems related to buildings, equipment, and fire
Licensing
Must be able to obtain and maintain a Wyandotte Nation gaming license
Must complete all company-required training within designated time frames
About the Company
This company powers one of the region’s most dynamic casino destinations, operating in a fast-paced casino and hotel environment.
