About This Role
This Junior Facilities Coordinator role supports the Operations Team in the daily management of the company's office portfolio. It offers exposure to all facets of operations, including facilities management, supplier coordination, health and safety compliance, customer service, and workplace management. The position is ideal for an organized, proactive individual eager to build a long-term career in operations.
Responsibilities
- Support the Operations Team with general day-to-day operational activities across multiple office locations
- Assist with office inspections and ensure communal areas are maintained to a high standard
- Assist with coordinating and monitoring maintenance requests, reporting issues and tracking resolutions
- Liaise with contractors, suppliers, and service providers as required
- Assist with the onboarding and offboarding of clients and occupiers
- Support health and safety compliance processes, including record keeping and site checks
- Maintain accurate operational records, inventories, and documentation
- Help manage office supplies and ensure stock levels are maintained
- Respond to client requests and operational queries in a professional and timely manner
- Assist with workspace setup, meeting room preparations, and event support where required
- Conduct regular site visits across the portfolio to identify operational improvements
- Support ad hoc projects and initiatives as the business grows
Requirements
- Positive attitude, strong work ethic, and a genuine interest in developing a career in operations
- Excellent organizational skills and attention to detail
- Strong communication skills, both written and verbal
- Proactive and hands-on approach to problem solving
- Comfortable working in a fast-paced environment
- Strong customer service mindset
- Ability to prioritize tasks and manage time effectively
- Proficient in Microsoft Office (Word, Excel, Outlook)
- Eagerness to learn and take on new responsibilities
Benefits
- Genuine opportunity to start and develop a career in operations
- Exposure to all aspects of a growing managed office business
- Ongoing training and mentorship from experienced operations professionals
- Career progression opportunities as the company expands
- Supportive, collaborative, and entrepreneurial working environment
About the Company
This established property maintenance, refurbishment, and renovation company provides a comprehensive range of services to residential and commercial clients across London and the South East of England. It works with property managers, landlords, homeowners, businesses, and commercial property owners, delivering reliable, high-quality workmanship, efficient project management, and cost-effective solutions.