Facilities Coordinator

About This Role

The Facilities Coordinator organizes maintenance and facilities work across a national contractor network, ensuring jobs are completed on time and within service levels. This role suits a proactive and organized individual with experience in maintenance coordination or contract administration who enjoys a fast-paced environment.

Responsibilities

• Receive, allocate and track incoming maintenance jobs, ensuring requests are actioned within required service levels
• Coordinate contractors nationally, arranging site attendance, quotations and approved works
• Maintain accurate job records, communications and documentation across internal and client systems
• Request, track and follow up on quotations, ensuring pricing approvals and escalation procedures are followed
• Schedule approved works promptly and confirm contractor attendance and job completion
• Review job pricing, identify variations or commercial risks, and escalate issues where required
• Assist with quality assurance, audits, WHS inspections and operational reporting
• Maintain strong relationships with clients, contractors and internal stakeholders, providing timely updates and resolving issues proactively

Requirements

• 1–3 years' experience in facilities management, maintenance coordination, service coordination or contract administration
• Strong organizational skills and the ability to manage multiple jobs and competing deadlines
• Excellent communication and customer service skills, with confidence dealing with contractors and clients
• Experience using maintenance management systems, work orders or job management software
• Strong attention to detail and the ability to maintain accurate records and documentation

Benefits

• A fully equipped staff gym
• Spacious kitchen and dining facilities
• Dedicated breakout and relaxation areas
• A supportive team environment with opportunities for career development as the business continues to grow

About the Company

Our client is a rapidly growing facilities management business delivering a broad range of hard and soft services across commercial properties and facilities, with a strong presence across South East Queensland and continued national expansion.