About the role
Job Description Machine Learning Engineer - AI/ML Team
Location: Alpharetta, GA (Hybrid – On-site & Remote)
Engineering & Technology
Responsibilities
- Design, build, train, validate, and deploy machine learning models for business and healthcare analytics use cases.
- Support predictive modeling, classification, forecasting, anomaly detection, NLP, document intelligence, and related AI solutions.
- Perform exploratory data analysis, feature engineering, model selection, and performance tuning.
- Evaluate model outputs and recommend enhancements to accuracy, stability, fairness, explainability, and reliability.
- Troubleshoot data quality, model drift, inconsistent outputs, and production performance issues.
- Partner with data engineering, analytics, and business teams to ensure models are built on trusted, governed data.
- Mentor team members and provide guidance across model design, development, testing, validation, and deployment.
- Review model architecture, code, features, and evaluation methods to support technical quality and production readiness.
- Help define reusable standards, templates, checklists, and best practices for AI/ML delivery.
- Contribute to MLOps practices: experiment tracking, versioning, automated testing, CI/CD, deployment, monitoring.
- Support model promotion workflows, retraining strategies, rollback planning, alerting, and production support.
- Assist in identifying and shaping AI use cases across reporting, operations, governance, and automation.
- Provide technical guidance for GenAI/LLM solutions (RAG, semantic search, text-to-SQL, summarization, document processing).
- Support governance and compliance activities: documentation, validation, risk review, auditability, responsible AI.
Required Skills
- 8+ years in machine learning, data science, AI engineering, or related field.
- Hands-on experience building, tuning, validating, and deploying ML models.
- Strong knowledge of supervised/unsupervised learning, regression, classification, forecasting, NLP, model evaluation.
- Proficiency in Python and SQL.
- Experience with ML libraries: pandas, NumPy, scikit-learn, XGBoost, TensorFlow, or PyTorch.
- Practical understanding of MLOps: model registry, experiment tracking, CI/CD, deployment pipelines, monitoring, drift detection, retraining.
- Experience with enterprise data platforms, cloud platforms, and modern data engineering practices.
- Strong data quality, feature engineering, model validation, and production support skills.
- Ability to translate business needs into effective AI/ML solution designs.
- Clear communication skills for technical and non-technical audiences.
Preferred Skills
- Experience in healthcare, dental insurance, health insurance, financial services, or regulated environment.
- Exposure to Azure ML, Dataiku, Databricks, Snowflake, MLflow, GitHub, GitHub Actions, Power BI, or similar.
- Experience supporting GenAI/LLM solutions in an enterprise setting.
- Familiarity with AI solutions on enterprise data platforms (Snowflake, cloud data ecosystems).
- Experience with responsible AI, model governance, bias detection, explainability, audit requirements.
- Background supporting AI governance councils, architecture reviews, or model risk review processes.
- Knowledge of healthcare data domains: members, providers, claims, benefits, eligibility, call center, clinical, dental, operational data.
- Collaborative, curious, solutions-oriented approach with passion for reliable AI outcomes.
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