About the role
Greenway Automotive Group is one of the world's most progressive, privately held automotive companies proudly serving Florida, Alabama, Georgia, Missouri, Pennsylvania, Tennessee, and Texas. The Group's 34 domestic automotive dealerships include some of the nation's top ranked performers in sales, service, customer satisfaction, and profitability.
Greenway Automotive Group is an Equal Opportunity Employer.
Greenway Automotive is hiring for an Experienced Warranty Administrator with Nissan, Honda, Toyota, Chevrolet, and Ford experience.
Responsibilities:
- Perform research on warranties and prepare customized warranty papers for work.
- Review all warranty claims and administer them with warranty awarded.
- Coordinate with manager and prepare repair order for authorization as per warranty requirement.
- Assist various departments and fulfill all warranty requirements.
- Assist customers with all warranty service and prepare associate documents.
- Evaluate databases and complete all data entry for warranty claims and filings.
- Prepare and maintain all warranty documents according to distributor and manufacturer requirement.
Qualifications:
- Nissan, Honda, Toyota, Chevrolet, and Ford warranty experience
- High school diploma or GED required
- Strong math skills and the ability to handle financial transactions rapidly and accurately in a fast-paced environment
- Ability to multitask
- Neat, clean, and professional appearance
- Previous customer service or related experience preferred
- Helpful attitude and friendly demeanor
- Excellent communication, customer service, and problem-solving skills, including the ability to maintain composure under stress
- Highly trustworthy and security conscious
Benefits:
- Competitive Pay
- Employee Purchase and Service Discounts
- Ongoing Training and Education
- Paid Vacation
- Full benefits options including Medical, Dental, Vision, Life, Disability, and Accident Insurance
- 401(k) Retirement Savings Plan
- State of the Art Facility with a Professional Working Environment
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