About This Role
This role is for a proactive and detail-oriented Residential Leasehold Property Manager to join a collaborative team. You will manage your own portfolio of properties, act as a trusted point of contact for clients and residents, and ensure buildings are safe, well-maintained, and legally compliant.
Responsibilities
- Conduct regular site inspections for allocated buildings
- Manage maintenance contracts and ensure high service standards
- Ensure health & safety compliance across all managed sites
- Prepare annual service charge budgets in collaboration with clients
- Handle insurance claims and renewals with the insurance team
- Build strong relationships with resident directors, contractors, and leaseholders
- Attend AGMs, board meetings, and other resident gatherings
- Use Qube software to maintain accurate and up-to-date records
- Interpret lease agreements and ensure contractual compliance
- Liaise with internal accounts and administration teams
- Draft newsletters and client communications to keep residents informed
- Operate in accordance with RICS Code, TPI Standards, GDPR, CDM 2015, and other regulations
Requirements
- Experienced in Residential Leasehold Property Management
- Confident communicator with a professional and approachable style
- Highly organised, with strong attention to detail and time management skills
- Tech-savvy, especially with MS Word, Excel, and Outlook
- Proactive, solution-focused, and comfortable making decisions
- Willing to work toward (or currently pursuing) TPI qualifications or apprenticeships
- Team player with a strong desire to learn and grow
Benefits
- Commission on major works fees
- Support for training and qualification costs
- Regular social events and team-building activities
- Attendance at property industry events
- Enhanced Employee Assistance Programme
- Opportunities to get involved with charity and community events
Important Details
- Schedule: 8:30am to 5pm (37.5 hours per week)
- Work format: hybrid working arrangement option after probation
About the Company
Burns Hamilton is a property management company for landlords throughout Dorset and Hampshire. Based in Bournemouth, they specialise in managing both leasehold and freehold properties with a commitment to excellent customer service and professional standards. They are proud members of The Property Institute (TPI) and actively support their team’s growth with membership benefits, training, and professional qualifications.
