About This Role
Leading the day-to-day operations of a senior living community is the core of this role, which focuses on creating a positive resident experience, developing a strong team, ensuring regulatory compliance, and maintaining effective community operations. This position suits a hands-on leader who can balance resident care, team development, regulatory expectations, and overall community management.
Responsibilities
- Foster a welcoming, respectful, and supportive environment for residents, families, team members, and visitors
- Oversee the daily operations and overall administration of the community
- Establish and maintain policies, procedures, and professional standards that support quality care and effective operations
- Ensure team members follow established operational policies, procedures, and regulatory requirements
- Support and participate in state and federal surveys, including coordinating appropriate team members throughout the survey process
- Review survey results and work with leadership to develop and implement corrective action plans when needed
- Build and maintain positive relationships with residents and their family members
- Monitor community quality measures and operational data to identify and address areas needing improvement
- Provide leadership, direction, and accountability for community programs, operations, and team performance
- Promote a culture focused on quality care, communication, teamwork, and continuous improvement
Requirements
- Demonstrated knowledge and understanding of the needs of residents within a senior living environment
- Strong communication skills with the ability to work effectively with residents, families, employees, visitors, regulatory representatives, and the public
- Ability to exercise sound judgment and make independent decisions
- Knowledge of state regulations, survey processes, and quality measures applicable to assisted living communities
- Understanding of senior care practices, reimbursement requirements, and applicable laws and regulations
- Ability to plan, organize, develop, implement, and evaluate programs, policies, procedures, goals, and operational priorities
- Strong leadership and organizational skills with the ability to manage multiple priorities
- Working knowledge of employment practices and regulations related to personnel administration
- Ability to read, write, communicate, and understand English effectively
Benefits
- Health Insurance
- Dental Insurance
- Vision Insurance
- Disability Insurance
- Employee Assistance Program
- 401(k)
