Executive Director

About This Role

The Executive Director serves as the chief executive officer of Neighborhood Counseling and Community Services, Inc., a mission-driven, nonprofit community mental health practice dedicated to providing affordable and accessible mental health services across the lifespan. This role is responsible for the clinical and strategic leadership, daily operations, routine financial management, program development, and ongoing program management, as well as external relationships necessary to fulfill the agency’s mission and ensure its long-term sustainability.

Responsibilities

• Lead the development and implementation of the agency’s strategic plan in collaboration with the Board of Directors and staff
• Foster a positive, inclusive organizational culture that supports innovation, integrity, and client-centered care
• Ensure the agency remains aligned with its mission, values, and ethical standards
• Lead the development committee and oversee all aspects of fundraising, including appropriate grant identification, writing, submission, and follow-ups
• Cultivate individual and corporate donors as well as sponsorships
• Lead marketing initiatives working closely with the marketing & development coordinator and volunteers
• Oversee website updates, regular newsletters, social media updates, and the impact report
• Maintain regular engagement with donors and reporting to grantors
• Ensure sustainable, growth-oriented revenue generation plans
• Oversee the development, implementation, ongoing management and evaluation of mental health programs and services
• Ensure compliance with clinical standards, licensing requirements, documentation and best practices in mental health care
• Promote culturally competent and trauma-informed service delivery
• Develop and manage the annual budget in collaboration with the finance team including board Treasurer and other board members
• Ensure fiscal responsibility, transparency, and sustainability of funding streams along with the board of directors
• Identify and pursue new revenue opportunities including grants, contracts, and donor contributions, along with the board of directors
• Oversee recruitment, retention, supervision, and professional development of staff
• Develop and maintain relationships with schools of social work and mental health counseling and recruit and retain clinical social work and mental health counseling interns
• Promote a healthy and safe work environment that prioritizes employee wellbeing and professional growth
• Ensure compliance with all applicable employment laws and HR policies
• Serve as the primary liaison to the Board of Directors
• Support board governance, engagement, and development