Leading Quest Center's programs, operations, fundraising, and advocacy, the Executive Director serves as the organization's primary executive, working in partnership with the Board of Directors. This role provides strategic leadership to advance the mission and strengthen the community of staff, clients, and partnerships, ensuring long-term organizational health and sustainability. The position suits a dedicated and inspiring leader who balances strategic vision with operational engagement, values collaboration, and fosters a culture of trust, accountability, transparency, and continuous learning.
Responsibilities
Enhance and sustain a healthy, accountable, inclusive organizational culture aligned with Quest Center's mission and values
Lead, develop, evaluate, and retain the senior leadership team
Develop and maintain effective systems for staff performance management, professional development, succession planning, and organizational communication
Ensure that appropriate human-resource policies and practices are maintained throughout the organization
Lead the implementation of Quest Center’s strategic direction by establishing annual priorities, measurable goals, budgets, and implementation plans, and ensure accountability, monitor progress, and report outcomes to the Board of Directors and organization
Provide leadership and oversight to managers and staff, directly supervising the Executive, Development and Communications, and Advocacy teams
Evaluate the effect of external forces on Quest Center and recommend long range plans that support Quest Center’s mission
Support effective Board governance through transparent communication on organizational performance, finances, risks, and significant developments; provide information to guide informed decision-making; collaborate on strategy; implement Board-approved policies; support Board and committee functions; and maintain clear boundaries between governance and management
Provide oversight, leadership, and mentorship to managers across all programs and departments
Set the standard and tone for management and mentorship at Quest Center
Lead by example with internal policies, procedures, communications, collaborations, conflict resolution, and growth
Provide strategic leadership for fundraising and resource development efforts, including grants, sponsorships, donor engagement, planned giving, and partnership development
Review and collaborate with the Finance Team on Monthly, Quarterly, and Annual reports
Oversee annual budgeting, financial forecasting, cash flow, financial controls, audits, and financial risk management; ensure grant and contract compliance, support revenue diversification and long-term financial sustainability, and ensure regular reporting of financial performance and risks to the Board of Directors
Millions of jobs, with real people getting hired every day
200,000+
New jobs added daily
7,000,000+
Verified job listings
1,000,000+
Tailored applications submitted
Build on established community relationships and partnerships while fostering new ones
Advocate for Quest Center community members and programs in collaboration with the Community Affairs & Policy Officer
Serve as the primary public representative of Quest Center
Maintain positive working relationships with Multnomah County, Clackamas County, TriCounty, and other governmental and funding organizations
Represent Quest Center at public meetings, official proceedings, community events, professional organizations, and other community outreach opportunities
Participate in the selection, organization, and planning of organizational events and fundraisers as a member of the Events Committee
Ensure organizational events and programs align with Quest Center’s mission, branding, and strategic priorities
Review and sign contracts, insurance policies, grants, and organizational records
Ensure Quest Center maintains effective systems for regulatory compliance, organizational risk management, licensing, contractual obligations, privacy and confidentiality, quality assurance, and adherence to applicable federal, states, and local requirements
Ensure significant compliance and organizational risks are promptly communicated to the Board of Directors
Monitor organizational performance and recommend improvements when needed, in collaboration with the Executive Team and Leadership
Requirements
Proven leadership experience in nonprofit management and direct service programs related to Quest Center's mission, including substance use disorder recovery, behavioral health, chronic pain management, HIV services, public health, or similar human service settings
Demonstrated proficiency in programmatic and fiscal management
Demonstrated ability to mentor individuals and supervisors into being strong organizational leaders
Successful fundraising, grant writing, sponsorship, donor development, and resource development experience
Experience with supervising staff and managers, working collaboratively on creating, changing, and maintaining systems
Experience working collaboratively with a Board of Directors
Excellent written, verbal, and interpersonal communication skills, including ability find meaningful resolution to conflicts
Ability to sustain productive relationships with businesses, public agencies, community partners, staff, volunteers, and other stakeholders
Working knowledge of digital communications and marketing platforms, including email, website, social media, and other online tools
A strong commitment to community, collaboration, communication, transparency, and Quest Center’s mission and program work
Bachelor's or Master’s degree, with preference given to those in health administration, health, business, social work, human services, or public health
At least five years of experience in a leadership position, and progressively responsible professional experience
Nice to have:
Demonstrates a collaborative and relationship-centered leadership style
Leads with integrity, transparency, accountability, and humility
Ability to navigate organizational change, funding uncertainty, and evolving community needs while maintaining mission focus
Demonstrated commitment to staff development, mentorship, and succession planning
Strong emotional intelligence, including the ability to engage in difficult conversations, manage conflict constructively, and build trust across diverse stakeholders
Ability to balance strategic thinking with operational engagement
Commitment to equity, inclusion, and creating a workplace culture where staff, volunteers, and community members feel valued and respected
Demonstrated resilience, adaptability, and sound judgment in complex environments
Experience working in a unionized environment or collaborating with labor representatives
Familiarity with collective bargaining agreements, labor-management partnerships, and employment practices within nonprofit, healthcare, behavioral health, or human service organizations
Experience navigating organizational change while maintaining positive employee and stakeholder relationships
Benefits
Comprehensive Health Coverage: Fully paid Kaiser medical, vision, and dental insurance, with options to increase coverage and add dependents
Retirement Savings: 403(b) retirement savings plan with a 1% employer contribution
Generous Paid Time Off: Five weeks of paid time off in the first year, with increases based on tenure
Student Loan Forgiveness: Eligibility for student loan forgiveness programs
Employee Assistance Program: Fully paid Employee Assistance Program (EAP) through Canopy
Sabbatical Benefit: Two-month, fully paid sabbatical after seven years with Quest
Paid Holidays: Nine paid holidays annually
Professional Development: Annual continuing education budget and $800 in professional training funds
Hospital Indemnity Insurance: Optional hospital indemnity plan
Voluntary Life and AD&D Insurance: Optional employee-paid life and Accidental Death & Dismemberment (AD&D) coverage
Schedule: 40 hours per week with occasional weekend hours
Travel: Some travel may be required
Locations: Multnomah and Clackamas Counties, primarily working onsite, with offsite meetings and events
About the Company
For more than 35 years, Quest Center's mission has been to provide integrative healthcare services, community, and education to people seeking a wellness-focused approach to living. They work to help people dealing with challenges in their physical, mental, and emotional health, aiming to build a welcoming, supportive, and safe community that promotes healing and empowerment. Quest Center identifies as a culturally and linguistically specific organization serving the LBTQIA2S+ behavioral health center, and partners with BIPOC Community based organizations providing integrative health and wellness services.
