About the role
Responsibilities
- Ensure that administrative tasks are done in an effective and efficient manner.
- Screen and prioritize communications and opportunities from external and internal sources.
- Schedule meetings, appointments and maintain calendars.
- Arrange and prepare materials for staff and other meetings.
- Take notes and minutes in meetings.
- Prepare communications and documents, such as memos, emails, invoices and other correspondence.
- Assist leader with assigned projects.
- Create and run reports.
- Research and book travel arrangements.
- Complete expense reports.
- Respond to procedural requests.
- Understand organizational policies and procedures necessary to ensure appropriate decision-making protocols are followed.
- Perform other duties as assigned to meet the business needs or customer requirements. This is not an exhaustive list of all duties and responsibilities, but rather a general description of work performed by the position.
Required Work Experience
- Five (5) to eight (8) years of relevant administrative experience.
Knowledge
- Proper telephone etiquette to handle inquiries.
- Knowledge of operating office equipment.
Skills
- Excellent interpersonal and communication skills (oral and written) necessary to effectively interact with customers and co-workers.
- Intermediate to advanced computer skills (Word, Excel, PowerPoint).
- Ability to multi-task and work in a fast-paced environment.
- Strong organizational skills.
- Ability to analyze and solve problems.
- Ability to maintain professional and tactful manner in stressful situations.
- Exhibit comfortable interaction with employees at all levels of the organization.
- Ability to handle a variety of situations independently without supervisor review.
Education
- Bachelor’s Degree BS in business or related field (Preferred).
- High School Diploma or Equivalent (Required).
Qualified applicants with arrest or conviction records will be considered for Employment in accordance with the following laws if applicable, the Los Angeles County Fair Chance Ordinance for Employers, the Los Angeles' Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the California Fair Chance Act.
Quest believes that conviction records may have a direct, adverse, and negative relationship to the following job duties: accessing company property, information, assets, and products including sensitive information; accessing customer data or confidential information, and partnering and regularly working with or supervising other Quest employees and interacting with Quest customers.
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