About the role
Responsibilities:
- Enhances the guest experience by providing exceptional service.
- Cleans floors (vacuum, mop, shampoo); spot cleaning as necessary. (Cleaning all front of house public areas inside the building not leased to partners)
- Monitors ash/trash containers, cleaning and removing trash as necessary. (trash removal including pool deck, parking garage landings, and BOH offices, etc.)
- Cleans ashtrays.
- Cleans glass surfaces.
- Cleans and Details restrooms.
- Cleans all BOH hall areas
- Responsible for Biohazard cleanup in assigned areas.
- Assist with BOH office areas
- Cleans slot bases/machines; pushes in slot chairs.
- Greets & interacts with guests when appropriate.
- Uses cleaning chemicals as instructed.
- Uses safety equipment as required.
- Communicates all maintenance issues to supervisor.
- Executes Daily Cleaning Projects.
- Collects/secures lost-and-found articles.
- Unloads shipping and receiving items into designated storage areas
- Assists with hurricane/storm preparation: moving pallets, boxes, equipment etc. into designated safe areas
- Restocks storage closets daily.
- Trains new employees as needed.
- Establishes and maintains close working relationships with all Hard Rockers to ensure maximum cooperation, productivity, morale and guest service.
- Adheres to department and property policies and procedures.
Qualifications:
- High energy level.
- Good judgment and common sense.
- Ability to deal with people in a manner which shows sensitivity, tact, and professionalism.
- Ability to work a flexible schedule.
- Excellent interpersonal.
- Ability to work with exposure to outside weather conditions including heat, humidity, sun, wind and rain.
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
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