About the role
Part-time team members who meet the requirements are eligible for:
- State Applicable Time Off
- Pet Insurance
- 401(k) Retirement Program with Employer Match
- Employee Assistance Program
- TAO Savings Marketplace
- Employee Discounts and much more!
Actively takes orders, conducts full and complete food/beverage service, and monitors guests’ dining experience. Interacts with the dining room guests, fellow team members, and supervisors in a polite, courteous manner to ensure gracious hospitality.
ESSENTIAL FUNCTIONS OF THE POSITION INCLUDE, BUT ARE NOT LIMITED TO:
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Anticipate and accommodate the needs of the guests
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Maintain general cleanliness of assigned stations and the entire venue
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Provides professional and exceptional service
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Presents menus, answers question, and make suggestions for all food and beverage items
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Informs guests of all food and beverage specials, with prices
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Required to solicit any allergy or dietary restrictions from each guest
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Accurately enter all orders into the POS system and follows proper cash/payment card procedures
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Ensures the delivery of all food and beverage to the guests
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Follow supervisor’s instructions, communicate with and support co-workers while being a team player
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Possesses in-depth knowledge of all food and beverage menus and the company
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Serves all alcoholic beverages in accordance with all state regulations and alcohol awareness training standards
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Complies with Department of Health and company sanitation standards
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Works as part of a team and provides help and support to all fellow team members
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Accurately completes all end-of-shift financial procedure
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Communicates the needs of the guests to Front-of-House and Heart-of-House support staff, managers, and chefs
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Properly sets-up floor and other opening/closing procedures as directed by management, including:
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Ensures all tables, chairs and banquettes are clean and free of debris
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Sets tables with proper settings
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Wipes down chairs, tables, and banquettes
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Stocks side-stations with prescribed supplies
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Performs opening side-work as prescribed
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Performs closing side-work as prescribed
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Reports all breakage, and damage of equipment or furniture immediately to management
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Attends and participates in daily pre-service meetings
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Attends and participates in any training sessions or departmental meetings
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Learn by listening, observing other team members, and sharing knowledge while leading by example
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Portrays a positive and professional attitude
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Demonstrates knowledge of Tao Group Hospitality, its partners, and supporting hotel environments
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Works as part of a team and provides help and support to all fellow team members
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Assist and/ or complete additional tasks as assigned
TRAINING REQUIREMENTS:
- Tao Group Hospitality in-venue server training
EDUCATION/WORKING KNOWLEDGE:
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Previous hospitality experience
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Previous dining room experience
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Experience in high-volume restaurant/nightclub/lounge
SKILLS / PHYSICAL DEMANDS / WORK ENVIRONMENT / SCHEDULE:
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Ability to write and verbally communicate
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Must have good positive energy throughout the day
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Must be able to print legibly for team members, management, and guests to read
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Must be able to kneel, bend, and stand for extended periods of time
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Must be able to move quickly
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Must be able to push and lift up to 75 lbs.
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Work in an environment that is subject to varying levels of noise, crowds, and smoke, the severity of which depends upon the guest volume
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Exposure to hot kitchen elements or cleaning materials
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May work extended hours irregular shifts, evening and/or weekend shifts, and holiday work may be required
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Exposure to cleaning materials
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May work extended hours irregular shifts, evening and/or weekend shifts, and holiday work may be required
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Office, Casino, Nightclub, Bar, Lounge, and/or Restaurant working environment
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Maintain a professional, neat, and well-groomed appearance adhering to Company standards
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Must be effective as part of a team; ability to interact with internal and external customers, managers, and coworkers in a professional, courteous manner
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Ability to maintain confidentiality
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Ability to handle a fast-paced, busy, and somewhat stressful environment
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