About This Role
This role involves planning, organizing, and coordinating various company events to enhance customer experience and support marketing objectives. The Event Planner will manage all aspects from initial concept to post-event follow-up, ensuring smooth execution and positive participant engagement.
Responsibilities
- Plan, organize, and coordinate various company events, including cooking classes, product sharing sessions, customer experience sessions, and health talks
- Develop event schedules, prepare activity plans, and ensure all events run smoothly
- Coordinate event logistics, venue setup, materials, equipment, and refreshments
- Manage event setup, registration, guest reception, and on-site arrangements
- Ensure all events are conducted professionally and provide a positive experience for participants
- Handle unexpected issues and coordinate with relevant team members to resolve them
- Welcome and engage customers during events
- Assist with product demonstrations, product introductions, and interactive activities
- Create an enjoyable and engaging environment to enhance customer participation and satisfaction
- Assist in promoting upcoming events through WhatsApp, social media, and other marketing channels
- Prepare event invitations, promotional materials, and registration lists
- Follow up with participants before and after events to encourage attendance and maintain customer engagement
- Coordinate with trainers, speakers, chefs, suppliers, and other external parties
- Work closely with the sales and marketing teams to ensure events meet company objectives
- Monitor event supplies, equipment, and materials to ensure everything is ready before each event
- Collect customer feedback and evaluate event performance
- Prepare post-event reports, including attendance, customer feedback, and areas for improvement
- Maintain proper records of event expenses, attendance lists, and event-related documents
Requirements
- Good communication, organizational, and time-management skills
- Positive attitude, responsible, and detail-oriented
- Able to handle multiple tasks and coordinate events independently
- Comfortable interacting with customers and working with different teams
- Willing to work on weekends or public holidays when required for scheduled events
Nice to have:
- Experience in event planning, customer engagement, or marketing
Important Details
- Schedule: 9:00 AM
– 6:00 PM
- Off day: Monday or Tuesday (one day per week, depending on the event schedule)
