Event Coordinator

About This Role

This full-time Event Coordinator position focuses on supporting self-produced events like Westerner Days, the Red Deer Pro Rodeo, and the Ultimate Holiday Party. The role involves planning, coordinating, and executing both self-produced and client-booked events, working closely with internal teams, clients, vendors, and partners to ensure exceptional customer service and memorable guest experiences.

Responsibilities

• Serve clients across multiple channels (in person, by phone, and online) to understand and meet event needs
• Manage events from initial inquiry to completion, including proposals, contracts, and Banquet Event Orders (BEOs)
• Coordinate event details such as floor plans, staffing, services, and logistics
• Provide timely, professional communication and build strong client relationships
• Conduct site tours and develop customized event proposals
• Provide on-site and on-call support to ensure seamless event delivery
• Collaborate with internal teams and contractors to execute events to the required standard
• Troubleshoot issues and resolve client concerns effectively
• Support the planning and delivery of self-produced events
• Identify and pursue opportunities to grow business and contribute to revenue targets
• Identify gaps in Westerner Park’s offerings that create opportunities to boost client engagement and satisfaction
• Maintain strong knowledge of the events calendar, market trends, and client base
• Act as a brand ambassador, promoting Westerner Park’s services and venues

Requirements

• Post-secondary education in events, business, or a related field, or equivalent experience
• 4–5 years of experience in event planning and/or sales preferred
• Strong communication, organizational, and customer service skills
• Proficiency in Microsoft 365
• Ability to perform effectively in fast-paced, high-pressure environments
• Ability to manage multiple projects and competing deadlines with strong attention to detail
• Strong problem-solving skills and ability to adapt in a dynamic event environment
• Availability to work flexible hours, including evenings and weekends, based on event schedules
• Ability to work both independently and collaboratively within a team environment

Nice to have:

• Experience with CRM systems (e.g., EventPro) and AutoCAD
• Knowledge of venue operations, event logistics, and health & safety regulations

Benefits

• Comprehensive benefit packages encompassing life, health, dental, and disability insurance
• RRSP matching program
• Ample paid time off and annual vacation
• Opportunity to contribute to a non-profit agricultural society and exposition association
• Vibrant culture and exposure to Westerner Park events
• Tailored professional development initiatives and internal growth pathways
• Exclusive staff discounts and participation in the Perkopolis Discount Program
• Flexible and understanding workplace with a focus on work-life balance

Important Details

• Affiliation: Member of the Westerner Employees Association
• Schedule: approximately 40 hours per week

About the Company

Westerner Park is a non-profit agricultural society and exposition association that provides a culture, hospitality, and atmosphere that caters to everyone, creating memorable moments.