An Esthetician at The Madison Club will consult with members to assess their requirements, make informed recommendations, and explain services to ensure their care and satisfaction. This role is part of the Wellness Department and contributes to creating the Discovery Land Company experience for members and fellow employees.
Responsibilities
Deliver exceptional facial and skincare experiences tailored to each member's individual skin concerns, lifestyle, and wellness goals
Build meaningful relationships with members by providing personalized care and maintaining detailed knowledge of treatment history and skincare preferences
Welcome members warmly and create a relaxing, comfortable environment throughout each service
Conduct comprehensive skin consultations and develop customized treatment plans based on skin analysis and desired outcomes
Educate members on skincare ingredients, treatment benefits, home care routines, and preventative skincare practices
Recommend professional skincare products, treatment enhancements, and ongoing services that support each member's skincare goals
Maintain strict confidentiality regarding all member information and personal conversations
Promote a warm, professional, and welcoming atmosphere that reflects the luxury standards of The Madison Club
Perform customized facial and skincare treatments in accordance with Club standards and California State Board regulations
Customize every treatment to meet the individual needs and skin concerns of each member
Perform services including, but not limited to: Customized Facials, Hydra Facials, Oxygen Facials, Acne Treatments, Dermaplaning (if certified and within scope of practice), Chemical Exfoliation, LED Light Therapy, High Frequency Treatments, Microcurrent Treatments, Lymphatic Facial Massage, Facial Cupping (if certified), Brow Waxing & Shaping, Full Facial Waxing, Lash & Brow Tinting, Scalp Treatments
Stay current on skincare technologies, treatment protocols, ingredients, and industry trends to continually elevate service offerings
Maintain service timing while ensuring exceptional quality, safety, and attention to detail
Prepare treatment rooms before each appointment, ensuring cleanliness, organization, and luxury presentation
Sanitize all implements, equipment, and treatment areas in accordance with California State Board regulations and Spa protocols
Maintain adequate inventory of professional skincare products, retail merchandise, linens, and treatment supplies
Complete detailed treatment notes and maintain accurate member records
Monitor inventory levels and communicate replenishment needs to management
Ensure treatment rooms consistently reflect the luxury presentation standards of The Madison Club
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Tailored applications submitted
Report equipment maintenance concerns promptly
Educate members on professional skincare products and personalized home care routines
Recommend retail products that complement treatments and support long-term skincare goals
Assist with merchandising and maintaining an organized, visually appealing Spa Boutique
Support seasonal retail promotions, product launches, and vendor events
Maintain current knowledge of skincare ingredients, technologies, and product lines through continuing education and vendor training
Collaborate closely with Spa Coordinator, Massage Therapists, Hairstylists, Nail Technicians, Spa & Locker Room Attendants, and fellow Spa Providers to ensure seamless member experience
Communicate member preferences, treatment recommendations, appointment updates, and operational needs professionally
Participate in staff meetings, continuing education, product knowledge sessions, and seasonal training
Support fellow Spa team members during busy periods and assist with operational needs whenever possible
Foster a respectful, collaborative, and positive team environment
Demonstrate professionalism, integrity, discretion, and accountability in every member interaction
Arrive prepared and on time for all scheduled appointments
Maintain all California licensing requirements and continuing education
Follow all Spa policies, treatment protocols, sanitation standards, and safety procedures
Demonstrate initiative by assisting with Spa operations between appointments
Maintain treatment rooms and common areas to the highest standards of cleanliness and organization
Perform additional duties as assigned
Requirements
Current California Esthetician License required
Minimum 2–3 years of professional esthetics experience preferred in a luxury Spa, private club, resort, or wellness environment
Strong knowledge of skin anatomy, skincare ingredients, treatment protocols, contraindications, and sanitation standards
Experience with: Customized Facial Treatments, Chemical Exfoliation, Dermaplaning (if certified), LED Light Therapy, High Frequency, Microcurrent, Facial Massage Techniques, Facial and Brow Waxing, Lash & Brow Tinting
Exceptional customer service and relationship-building skills
Excellent verbal communication and consultation abilities
Ability to educate members on skincare, treatment planning, and home care routines
Comfortable recommending retail products and treatment enhancements
Professional appearance and demeanor
Ability to work independently while contributing positively to a collaborative Spa team
Basic computer proficiency and willingness to learn Spa scheduling software
Flexible schedule, including weekends, evenings, and holidays
Positive attitude, professional demeanor, and exceptional communication and interpersonal skills to deliver service to members, guests, and team members
Ability to work in a team environment
Ability to stay calm and focused during the busiest of times
Ability to read, write, speak, and understand English; additional languages preferred
Ability to meet the physical demands of the position including, but not limited to, working indoors and outdoors in all weather conditions, standing, walking, and moving for periods of greater than eight (8) hours, and lifting and carrying items sometimes greater than fifty (50) pounds
Benefits
401k Contribution
Paid Time Off and Paid Holidays
Employee Meals, Referral Incentives, and Recognition Programs
Professional development and upward mobility opportunities
Work-Family Culture
About the Company
Nestled in California’s desert paradise, The Madison Club is La Quinta’s most exclusive, private residential community, offering the finest golf and club facilities in an intimate and sophisticated setting. It is a place of effortless grace and charm with an ambiance of quiet sophistication, intimacy, and understated luxury. Offering a limited number of homes and memberships, The Madison Club is the modern interpretation of California’s classic old-line country clubs, offering five-star dining and member events, wellness and fitness amenities, and Discovery’s signature Outdoor Pursuits program. Discovery Land Company is a U.S.-based real estate developer and operator of private residential club communities and resorts with a world-renowned portfolio of domestic and international properties. The mission of Discovery Land Company is to create one-of-a-kind environments that provide individuals and families the freedom, security, and resources to learn, grow, and play in some of the most beautiful places in the world.
Discovery Land Company, LLC is a privately-held, full service real estate development company based in Scottsdale, Arizona, specializing in luxury residential private club communities and resorts in the U.S.
