Esthetician

About This Role

An esthetician with a passion for the beauty industry provides personalized skincare and beauty services, focusing on exceptional client service. The successful candidate will be client-focused, have an eye for detail, and possess extensive knowledge of luxury beauty products, playing a critical role in creating a personalized client experience anchored in self-care. The Esthetician reports to the Experience Manager and builds genuine connections with clientele, helping them discover and embrace their individual beauty.

Responsibilities

• Perform esthetic procedures such as facials, microdermabrasion, chemical peels, and other beauty treatments, using cutting-edge techniques and high-quality products
• Conduct thorough consultations to assess clients’ skincare needs, concerns, and goals, employing empathy and self-awareness to provide personalized recommendations on suitable treatments and products
• Maintain a clean, organized, and hygienic treatment area, adhering to all safety and sanitation guidelines to ensure a safe and comfortable environment
• Demonstrate an in-depth understanding of luxury skincare and beauty products, and effectively educate clients on their features, benefits, and proper usage to increase sales and enhance the client experience
• Build trusted client relationships by maintaining self-awareness, providing exceptional and consistent service, offering follow-up recommendations and establishing personalized skincare regimens to foster long-term client loyalty
• Proactively identify opportunities to upsell and cross-sell products and services during treatments and consultations, enhancing client experience and driving sales
• Efficiently manage appointments, ensuring that all clients receive timely and exceptional service while maintaining a smooth workflow throughout the day
• Collaborate with fellow estheticians, beauty advisors, and other team members to create a cohesive, accountable, and positive work environment, sharing knowledge, insights, and best practices to collectively achieve department goals and client satisfaction
• Represent our luxury beauty retailer with pride and professionalism by embodying the brand’s values, authenticity, and aesthetic through personal grooming and style
• Act as a brand ambassador both in-store and online, leveraging social media platforms to engage with clients and promote our products
• Embrace a growth mindset by staying up-to-date with industry developments, attending product trainings, and participating in brand events

Requirements

• Valid esthetician license from an accredited institution
• Proven experience as an esthetician, preferably in a luxury spa, salon, or high-end beauty environment
• In-depth knowledge of skincare principles, techniques, and treatment modalities, with a focus on luxury brands and products
• Excellent communication and interpersonal skills; bilingual in French and English
• Exceptional client service skills, relationship building/handling, and sales acumen
• Impeccable personal presentation and grooming, maintaining a polished and sophisticated appearance
• Flexibility to work evenings, weekends, and holidays as required

Nice to have:

• Degree or certification in a related field
• In-depth knowledge of the luxury beauty market, including emerging trends and client preferences
• Self-care and wellness ambassador

About the Company

Rennaï is a beauty and modern self-care destination dedicated to helping individuals achieve well-being through 360° self-care in a highly accessible setting. Inspired by the French word Renaissance, the company aims to empower individuals on their journey towards self-care, self-love, and self-discovery. They offer a range of carefully curated beauty products from around the world, complemented by personalized self-care services and consultations with beauty, nutrition, and wellness experts.