About This Role
Estate management is a lifestyle, not just a job, and this role is responsible for the daily operations and long-term strategic planning of properties. The Estate Manager oversees the care, upkeep, and cleanliness of the estate, coordinating all services, events, and operations, and supervising staff to achieve unparalleled professional service and physical care to the principal's satisfaction.
Responsibilities
- Partner with employees and contractors to meet the company principal’s objectives and ensure engagement amongst team members, contractors, and other support staff
- Collaborate closely with the Security team to ensure property access, vendor and guest arrivals, special events, emergency procedures, and established security protocols are consistently followed
- Lead, mentor, and develop domestic staff to maintain exceptional standards of service, attention to detail, and professionalism in alignment with the principals’ expectations
- Conduct routine inspections of the residences, guest houses, grounds, and property infrastructure to ensure all areas are maintained to established standards and proactively address maintenance or operational concerns
- Partner closely with department heads to ensure the effective operation of property systems and seamless coordination of services throughout the residences and grounds
- Anticipate property needs, identify potential issues, and provide thoughtful recommendations and solutions before concerns escalate
- Manage the operational budget and oversee area budgets
- Work with the principal on highly confidential projects as instructed
- Anticipate and respond to the principals’ needs with a high degree of professionalism, discretion, confidentiality and service
- Oversee all OSHA Federal/State safety rules and regulations
Requirements
- Bachelor’s degree in hospitality or a related field and 5 years of Estate management experience; or any combination of education, training, and experience that demonstrates the ability to perform the duties of the position
- Proven ability to lead, influence, and effectively collaborate with employees, contractors, and cross-functional partners, including individuals who are not direct reports
- Prior Estate Management, luxury residential property management, ranch management, hospitality, or comparable private-service experience strongly preferred
- Excellent knowledge of professional service and estate management
- Excellent communication skills
- Demonstrated leadership, managerial and organizational skills
- Advanced computer skills and smartphone proficiency
- Excellent interpersonal and communication skills; positive attitude
- Excellent time management skills/ability to organize and manage multiple projects
