About This Role
This Estate Manager role oversees all day-to-day operations, maintenance, and facility management for Ashton Manor, a 210-unit Sectional Title Complex. The manager acts as a central link between Trustees, staff, residents, and contractors, ensuring the common property is well-maintained, secure, and compliant. The role is key to providing continuity through Trustee changes.
Responsibilities
- Lead a team of four groundsmen/handymen
- Conduct routine inspections, manage preventative and reactive maintenance
- Plan and execute the 10-year maintenance plan
- Oversee utility meter readings
- Manage building compliance (Fire, Health & Safety, Insurance)
- Supervise on-site service providers (Security, Maintenance) to ensure strict SLA and KPI compliance
- Ensure contractors comply with OHSA Standards
- Handle operational queries
- Manage resident move-ins/move-outs
- Enforce Conduct Rules firmly and fairly
- Oversee 5 security staff
- Review incident reports
- Maintain access-control systems
- Obtain competitive quotes
- Verify contractor work before payment
- Maintain asset registers
- Manage the laundry float and petty cash
- Deal with site emergencies (including 24-hour response when necessary)
- Prepare weekly and monthly reports (maintenance, security, rule breaches)
- Attend Trustee meetings as required
Requirements
- Minimum 2 to 5 years of hands-on experience in estate, facilities, or property management
- Proficiency in MS Office Suite (Excel, Word, Outlook, PowerPoint)
- Solid knowledge of basic plumbing, electrical, building repairs
- Reasonable level of fitness / comfortable with heights
- Familiarity with the Sectional Titles Schemes Management Act (STSMA) and CSOS guidelines (advantageous)
- Occupational Health & Safety Act (OHSA)
- Valid driver
- Own reliable transport
- Strong leadership skills
- Conflict resolution skills
- Customer service skills
- Excellent communication skills (verbal and written)
- High level of integrity, professionalism, and impartiality
- Multi-tasking skills
- Collaborative teamwork skills
Nice to have:
- Diploma or qualification in Operations, Facilities, Property, or Business Management
Important Details
- Application deadline: 23 October 2026
About the Company