Estate Manager

About This Role

Overseeing a portfolio of luxury residential properties and supporting facilities, ensuring exceptional standards of property maintenance, operations, and hospitality, is the core of this role. The Senior Manager will lead local employees, contractors, and vendors while managing budgets, capital improvements, preventative maintenance, and property readiness. Working closely with estate leadership and other internal teams, this individual will ensure that residences are maintained to the highest standards and prepared for visits by the principals, family members, and guests.

Responsibilities

• Oversee daily operations of three primary residential properties, two supporting offices, and additional residences and seasonal rental properties
• Lead and coordinate estate employees, contractors, and service providers to maintain exceptional operational standards
• Identify opportunities to improve operational processes, service quality, efficiency, and consistency across properties
• Collaborate with estate leadership and internal teams to fulfill property-related requests and initiatives
• Establish clear expectations, accountability, and communication across the estate team
• Oversee preventative maintenance, inspections, repairs, and upkeep of buildings, grounds, equipment, and vehicles
• Manage residential construction, renovations, and capital improvement projects from planning through completion
• Coordinate maintenance of complex building systems, including HVAC, electrical, plumbing, and other mechanical infrastructure
• Forecast major equipment and infrastructure replacement needs
• Ensure properties remain in exceptional condition and operationally ready throughout the year
• Coordinate property preparations for visits by principals, family members, and guests
• Oversee household readiness, stocking, cleaning, and related hospitality services
• Maintain records of preferences and service requirements to ensure consistency and personalized experiences
• Work collaboratively with household and hospitality teams to deliver seamless service
• Identify, evaluate, negotiate with, and manage high-quality third-party vendors
• Oversee contractors supporting housekeeping, landscaping, maintenance, events, and specialized property services
• Monitor vendor performance, service quality, budgets, and contract compliance
• Review proposals, invoices, and expenditures for accuracy and alignment with operational expectations
• Develop and manage property operating budgets
• Analyze expenditures, forecast capital needs, and identify opportunities for operational efficiencies
• Prepare reports and recommendations regarding maintenance, repairs, capital investments, and operational improvements