ER (Emergency Room) Nurse Manager

About This Role

This leadership role focuses on creating an atmosphere that ensures continuous, high-quality patient care within an emergent hospital setting. The Nurse Manager provides clear direction and expectations to clinical and office staff across various functional areas, ensuring compliance with all relevant regulations and standards. This position is for a leader who is ready to establish a new neighborhood hospital from the ground up, focusing on patient and people-centered care.

Responsibilities

• Provide leadership, training, supervision, guidance, and coaching for hospital employees
• May serve as the Patient Safety Officer for assigned facilities, monitoring and reporting patient incidents, serious events, and infrastructure failures
• Conduct Root Cause Analyses (RCA) in conjunction with the Patient Safety Committee to identify opportunities for mitigating future patient safety occurrences
• Ensure hospital compliance with all established policies and procedures, federal, state, and local regulations, and licensing and accreditation standards
• Handle patient grievances in adherence to company values and principles of patient privacy and security of Protected Health Information (PHI)
• Assume a lead role during facility inspections by licensing and accrediting agencies
• Oversee all functional aspects of the hospital, including Nursing, Lab, Radiology, Pharmacy, Front Office, and Dietary
• Assume fiscal accountability through budgetary oversight
• Complete and communicate employee performance evaluations
• Drive data provided to regional management through the use of clearly defined metrics
• Monitor facility quality indicators and develop resolution plans by working closely with regional and corporate functions such as safety and infection control
• Responsible for the oversight of continued employee training requirements, safety, and quality initiatives
• Ensure that the business office complies with all established policies, procedures, and protocols regarding the patient process, collections, and customer service
• Ensure the facility is equipped with the appropriate supplies and materials to effectively deliver quality patient care
• Work closely with Human Resources regarding employee-related issues, training, and staff development initiatives
• Responsible for ensuring all functional areas are fully staffed with continuous coverage
• Participate in community outreach programs
• Attend staff meetings or other company-sponsored or mandated meetings as required
• Travel to all facility locations as required
• Perform additional duties as assigned

Requirements

• BSN, required; MSN, preferred