Epic Credentialed Trainer

We’re looking for a team-oriented educator to join us as an Epic Credentialed Trainer. This role is ideal for someone who enjoys helping others learn—whether you’re an experienced healthcare EMR trainer, regularly assist with onboarding and cross-training your coworkers, or have other experience teaching in a classroom setting. If you have at least 1 year of experience working with EMR systems, are comfortable with technology, understand workflows, and naturally step into teaching or support roles, this could be the opportunity for you!

This is a hybrid role and requires the ability to travel 10% of the time between clinic locations to support training initiatives. Must reside in OR, WA, ID within a 5-hour drive of one of our clinics.

We've transformed into a leading community health center. With 40+ clinics across Washington and Oregon, we offer a wide range of services such as medical, dental, pharmacy, orthodontia, nutritional counseling, autism screening, and behavioral health. Our holistic model also extends assistance to shelter, energy, weatherization, HIV and AIDS counseling, home visits, and mobile medical/dental clinics.

Position Highlights:

• 100% employer-paid health insurance including medical, dental, vision, Rx, 24/7 telemedicine
• Profit sharing & 403(b) retirement plan available
• Generous PTO, 8 paid holidays, and much more!

As an Epic Credentialed Trainer, you will have the opportunity to:

• Deliver training of Epic applications under the guidance of the Principal Trainer. Includes assigning and grading End User Proficiency Assessments (EUPA).
• Understand multiple Epic applications and the organization’s workflow.
• Assist in the development and communication of training schedules and learning management system procedures.
• Serve as a training resource to designated Super Users. Collaborate with leaders on the identification, onboarding, and ongoing training of Super Users.
• Develop tip sheets for new functionality due to optimization, upgrades, or implementation of new application. Includes review and sign off from Principal Trainer.
• Provide at the elbow (ATE) support as needed.
• Perform other duties as assigned.

Qualifications

• Education: Associate Degree in Business Administration, Education, or Training. High School Diploma or GED and two additional years of relevant experience may be substituted for an Associate’s Degree. Associate's Degree in a Healthcare field is preferred.
• Experience: One year's experience in classroom training and one year’s experience using an Electronic Medical Record software. (Can occur concurrently). OR- Two years of experience assisting with onboarding, cross-training, or leading in a previous role(s) may be substituted for classroom training. Experience with Epic Electronic Medical Record (EMR) software preferred.
• Professional Licenses/Certificates/Registration: Completion of a 6-week Credentialed Trainer course within 90 days of employment. Valid Driver’s License and proof of automobile liability insurance coverage.
• Knowledge/Skills/Abilities Required: Knowledge of adult educational theory. Basic proficiency with a variety of computer programs including Microsoft Outlook, Word, Excel, Visio, and PowerPoint, Camtasia or Captivate, and Zoom. Effective verbal, written and listening communication skills with individuals and groups. Problem-solving and interpersonal skills. Basic knowledge of clinical operations work-flow.

Our Mission Statement

“Together we transform our communities through compassionate, individualized care, eliminating barriers to health and well-being.”

Our mission celebrates inclusivity. We are committed to equal-opportunity employment.