Entry-Level Bilingual Customer Service Representative
Tharp Consulting
About the role
This role involves providing bilingual (English and Spanish) customer service support for toll operations at a Tampa facility.
Responsibilities include assisting walk-in and phone customers with toll account inquiries, processing transactions, handling complaints, and maintaining accurate records.
The ideal candidate is motivated, customer-focused, and possesses strong communication, organizational, and problem-solving skills.
Qualifications include being 18 or older, high school diploma or equivalent, experience with data entry and non-cash payment systems, and ability to work flexible shifts, including weekends and holidays.
Applicants must pass background and drug screenings, and demonstrate excellent interpersonal skills.
Benefits include competitive pay, incentives, health coverage, retirement options, career growth, and a supportive work environment.
Physical requirements involve sedentary work with occasional movement, and accommodations are provided for qualified applicants.
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