Entertainment Technician - Entertainment Operations

About This Role

This role in the Hard Rock Entertainment Department involves assisting with the operational functions of events across the property, from setup to teardown. The incumbent will perform fabrication, setup, assembly, and disassembly of all necessary equipment, scenery, wardrobes, instruments, and tools for professional shows and performances. The position also supports the day-to-day operations of the department to ensure proper functioning.

Responsibilities

• Create an atmosphere that induces guests to make Hard Rock Hotel & Casino Ottawa their choice for gaming entertainment
• Actively build and retain guest relations and act as a mentor to team members to provide superior guest service
• Follow Production policies and procedures related to the entertainment department to ensure efficient and effective operations
• Assist in implementing event operating plans for Hard Rock Live
• Assemble and disassemble trusses for lighting shows, soft goods, scenery, drops, curtains, etc.
• Assemble sets and stages, including related light and sound components
• Load in prior to shows and performances and load out following shows and performances equipment, instruments, wardrobe, tools, etc.
• Repair and maintain lighting, sound, and fly systems, drops, soft goods, stage and stage floor, musical instruments, etc. to avoid delay or cancellation of performances due to malfunctioning equipment
• Demonstrate a commitment to ensuring responsible gaming and responsible alcohol service by discreetly notifying appropriate managers of concerns and observations
• Demonstrate actions and behaviors that reinforce the Company
• Always promote positive public/employee relations
• Maintain a clean, safe, hazard-free work environment within areas of responsibility

Requirements

• High School Diploma or trade school certificate and a minimum of three (3) years of event/concert production experience performing similar duties required or a combination of education and experience
• Must obtain and maintain all licenses/certifications per Federal, Provincial, and Gaming Commission
• Must be twenty-one (19) years of age
• Must be able to work on holidays and weekends, as well as flexible shifts
• Must possess strong communication and listening skills, excellent speaking, reading and writing
• Minimum of 3 (three) years of work experience in event/concert production
• Ability to read and understand all Hard Rock policies and procedures
• Pertinent federal, provincial, and local laws, codes, and regulations

Nice to have:

• Prior experience opening new properties/outlets

Benefits