About This Role
This role involves supporting the operational functions of the Entertainment Department, focusing on the technical aspects of setting up and tearing down events. The Entertainment Technician performs fabrication, assembly, and disassembly of equipment, scenery, and instruments required for professional shows and performances.
Responsibilities
- Create an atmosphere that induces guests to make Hard Rock Casino Northern Indiana their choice for gaming entertainment
- Actively build and retain guest relations and act as a mentor to team members to provide superior guest service
- Follow Production policies and procedures related to the entertainment department to ensure efficient and effective operations
- Assist in implementing event operating plans for Hard Rock Live
- Assemble and disassemble trusses for lighting shows, soft goods, scenery, drops, and curtains
- Assemble sets and stages, including related light and sound components
- Load in prior to shows and performances and load out following shows and performances equipment, instruments, wardrobe, and tools
- Repair and maintain lighting, sound, and fly systems, drops, soft goods, stage and stage floor, and musical instruments to avoid delay or cancellation of performances due to malfunctioning equipment
- Demonstrate a commitment to ensuring responsible gaming and responsible alcohol service by discreetly notifying appropriate managers of concerns and observations
- Demonstrate actions and behaviors that reinforce the Company’s Mission and Values of Communication, Integrity, Fun, Respect, Accountability, Passion and Dedication
- Promote positive public/employee relations at all times
- Maintain a clean, safe, hazard-free work environment within area of responsibility
- Perform other duties as assigned and adhere to all Indiana Gaming Regulations
Requirements
- High School Diploma or trade school certificate
- Minimum of three (3) years of event/concert production experience performing similar duties or a combination of education and experience
- Must obtain and maintain all licenses / certifications per Federal, State, and Indiana Gaming Commission
- Must successfully pass background check
- Must successfully pass drug screening
- Must be twenty-one (21) years of age
- Must be able to work holidays and weekends, as well as flexible shifts
- Strong communication and listening skills, excellent speaking, reading and writing
- Ability to read and understand all Hard Rock Northern Indiana policies and procedures
- Knowledge of pertinent federal, state, and local laws, codes, and regulations
- Ability to effectively deal with internal and external customers and staff, some of whom will require high levels of patience, tact, and diplomacy
