Entertainment Specialist

About This Role

This specialist role at an entertainment industry leader involves driving ticket sales, managing dynamic inventory, and delivering VIP customer service in a fast-paced market. The position suits a driven, tech-savvy professional who can proactively contribute to operational efficiency.

Responsibilities

• Execute ticket buy-ins and sell-outs
• Participate in high-stakes on-sale events
• Build pricing and seating charts
• Process web and affiliate orders
• Close sales and verify internet orders via phone and email
• Resolve fraud and access issues
• Provide white-glove VIP service, including local ticket and payment deliveries
• Manage Accounts Receivable and daily CPA invoicing
• Proactively assist management in building Excel dashboards, organizing data, and streamlining processes during downtime

Requirements

• 2+ years of experience in sales, customer service, or fast-paced data entry
• Highly computer literate
• Strong Microsoft Excel skills
• Self-starter mentality, actively finding ways to add value, organize data, and drive the business during slower periods
• Clean driving record
• On-time reliability
• Great attitude

Nice to have:

• Experience with ticketing software portals like SkyBox, Automatiq, Ticket Evolution, SeatGeek, StubHub

Benefits

• Health insurance (begins after 90-day probationary period)
• Paid time off

Important Details

• Schedule: Tuesday – Saturday, 9:30 AM - 6:00 PM or 11:30 AM - 8:00 PM (weekends required)

About the Company

LasVegasTickets.com has been an entertainment industry leader for over 30 years.