Enterprise AI Engineer HCM & Payroll Platforms

About Us

Imagine Your Future with Us! Since 1971, Paychex has been at the forefront of simplifying HR, payroll, and benefits for American businesses. Our digital HR technology and advisory solutions cater to the changing needs of employers and their employees. With our award-winning training and endless opportunities for growth and development, you can build a lifelong career with us. We pride ourselves on fostering an inclusive and innovative culture. Our leaders are here to support your career journey; they and our dedicated employees embody the values that drive us to support each other, our clients, and our communities. Join us to pursue your passion and unleash your potential.

Overview

Enterprise AI Engineer to help build and enhance AI driven solutions across HCM and Payroll platforms. This role is focused on hands on development, working under the guidance of senior engineers to deliver secure, scalable, and production ready AI features.The engineer will contribute to Agentic AI and Copilot based solutions, integrating AI capabilities into enterprise platforms that power employee and client experiences.

Responsibilities

• AI & Copilot Development - Develop and extend LLM powered AI solutions using established patterns and frameworks Build and enhance Copilot and AI agent workflows for HCM and Payroll use cases such as: Employee self-service HR and payroll inquiries Knowledge and case assistance Implement prompt engineering, RAG, and basic agent behaviors under defined architectural guidance Test, refine, and improve AI outputs for accuracy and reliability.
• Application Development & Integration - Develop backend services and APIs to support AI workflows Integrate AI solutions with enterprise platforms such as: Microsoft 365 (Teams, SharePoint) Salesforce or similar systems Work with structured and unstructured enterprise data sources Ensure solutions follow established security, compliance, and data privacy standards.
• Quality, Deployment & Support - Contribute to CI/CD pipelines and deployment processes Perform functional testing, AI output validation, and issue resolution Support production systems by following monitoring, logging, and incident response practices Apply feedback and usage insights to continuously improve solutions.

Qualifications

• Bachelor's Degree - Required
• 3–6 years of software engineering experience
• Hands‑on experience with Python, JavaScript/TypeScript, Java, or C#
• Foundational experience with AI/GenAI concepts, including:
• Experience building or integrating backend services and APIs
• Understanding of enterprise development practices and production systems
• Exposure to Microsoft Copilot, Copilot Studio, or similar AI platforms Experience working with Microsoft 365 or Salesforce integrations Familiarity with HCM, Payroll, HR Tech, or regulated enterprise systems Basic knowledge of cloud platforms (preferably Azure).

Live the Paychex Values

• Act with uncompromising integrity.
• Provide outstanding service and build trusted relationships.
• Drive innovation in our products and services and continually improve our processes.
• Work in partnership and support each other.
• Be personally accountable and deliver on commitments.
• Treat each other with respect and dignity.

Not sure if you meet every requirement?

At Paychex, we know that great talent comes in many forms. If you're passionate about the role but don't check every box, we still encourage you to apply. You might be the right fit - either for this position or another opportunity with us. Paychex is an equal opportunity employer. We are committed to fostering a respectful and inclusive workplace where all individuals are treated fairly and evaluated based on their qualifications, experience, and merit. We comply with all applicable federal, state, and local laws prohibiting discrimination in employment.