Enrollment Manager

About This Role

The Enrollment Manager leads the Enrollment team to meet and exceed revenue and enrollment objectives while ensuring adherence to the enrollment process. This role focuses on improving efficiency and providing better services to generate incremental revenue, alongside mentoring and managing a team of Enrollment Representatives.

Responsibilities

• Ensure the Enrollment team meets or exceeds all assigned revenue and enrollment objectives
• Adhere to the designated enrollment process, including measurement, tracking, reporting, and mentoring
• Identify improvements in the enrollment process to enhance efficiency and service quality
• Hire, mentor, and lead all aspects of a team of Enrollment Representatives
• Generate student enrollment by advising prospective students on how the school can meet their educational and career needs
• Ensure the highest quality student experience from initial contact through enrollment
• Collaborate with other department leaders to develop effective and efficient processes across departments
• Develop and manage relationships with vendors outside of Cengage as necessary

Requirements

• Bachelor's degree or equivalent experience preferred
• 4+ years of consultative sales experience required, preferably in education
• Minimum of 3 years management experience preferred
• 3+ years of sales and/or management experience in an inside sales or similar environment
• Computer savvy with problem-solving skills
• Ability to work beyond conventional business hours as required

Benefits

• Comprehensive and rewarding Total Rewards package designed to support and empower employees
• Eligibility to participate in the company's discretionary incentive bonus program

Important Details

• Application deadline: Not specified

Application Process

• Submit your application through the designated platform

About the Company

Cengage is a global education technology company serving millions of learners, providing affordable, quality digital products and services that equip students with the skills needed to be job-ready. With over 100 years of experience, Cengage supports various educational markets worldwide, including higher education and workforce skills.