English Technical Support Specialist
Savior Artigos Texteis Lda
RemoteFull timeMid level€12,000-€16,000Posted today
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Savior Artigos Texteis Lda
English-speaking Technical Support Specialists resolve software, network, and device issues for customers by phone and remote session. You will listen carefully to symptoms, narrow down probable causes, and guide customers through a logical sequence of checks until the problem is solved or escalated to the appropriate team. Clear explanation is as important as technical accuracy, as many customers need to understand each step, and you will document each case in the ticketing system for a full history.