About the role
Start Date: 24th of Sep
Work Location: TP City Walk (On-site)
Market: USA
Channel: Voice, Chat & Emails
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🕒 Working Schedule
* Working Hours: Rotational shifts (24/7 for Males). Female Candidates, Latest shift Ends At 2:00 AM.
* Days Off: Rotational 2 Days Off
* Overnight Allowance: EGP 90/day for shifts starting at or after 6:00 PM.
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🎓 Training Information
* Duration: 5 Weeks & 3 Days (3 Days Soft Skills | 3 Weeks PK | 2 Weeks Nesting)
* Training Compensation: 50% of your Basic salary during the training period. 150%
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💰 Salary & Compensation
* Net Salary: EGP 21,075
* * Package Breakdown:
Basic Salary: EGP 14750 (Base Salary: 11250 | Language Allowance: 3000 | Transportation Allowance: 1500)
KPIs: (Equivalent to €115) EGP 6,325
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✅ Benefits
* Medical Insurance AXA 400K a year
* Social Insurance Provided
* Transportation Provided
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📈 Salary Increase
* 6 Months: +10% increase on Basic Salary
* 1 Year: +5% increase on Basic Salary
* 18 Months: +15% increase on Variable Component (KPIs)
* 24 Months: +10% increase on Variable Component (KPIs)
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📝 Job Responsibilities
* Your responsibilities will include supporting clients with their online shopping inquiries through Tickets & Chat.
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📋 Requirements
* English Level: B2
* Passing English Ai
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