About the role
TNIGHT SHIFT - Inbound Call Customer Service English Speaker
About the role
As a Night Shift English Customer Expert, you will provide customer support for an international logistics and cross-border delivery project. This role focuses on assisting customers with shipment-related issues and does not involve sales or product marketing.
Requirements
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Diploma (D3) or Bachelor's Degree (S1) all major.
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Experienced in Call Center Inbound Call (non experience and fresh graduate with strong communication skill are encouraged to apply)
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English proficiency at C1 level or higher (reading, writing, listening, and speaking).
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Confident communicating professionally in English.
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Comfortable working in a dynamic, fast-paced environment.
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Minimum typing speed of 50 WPM.
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Willing to work onsite (WFO) at TPID Yogyakarta.
Benefits
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Competitive basic salary above Yogyakarta UMR.
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Shift allowance based on assigned working schedule.
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Overtime compensation (where applicable).
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Additional pay for working on public holidays.
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BPJS Kesehatan and BPJS Ketenagakerjaan.
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Wellness and Gen Z office facility
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Comprehensive onboarding, training, and continuous learning programs.
Opportunity to support an international logistics project and gain global customer service experience.
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