About the role
Roles & Responsibilities
- Own the overall customer relationship from an operations and manufacturing perspective.
- Lead product transfer activities (Factory Transfer / Site Transfer) and production localization.
- Develop, monitor, and drive project timelines, milestones, and on-time execution.
- Manage customer demand, forecasting, and production ramp-up plans.
- Plan manufacturing capacity, resources, and factory readiness to meet business requirements.
- Coordinate cross-functional teams including Planning, Purchasing, Warehouse, Production, Logistics, and Customer Service.
- Ensure material availability and supply chain readiness to support production schedules.
- Drive manufacturing readiness, infrastructure readiness, and operational launch activities.
- Manage customer delivery commitments and ensure on-time shipment performance.
- Plan and coordinate CAPEX requirements, approvals, and manufacturing investments.
- Monitor project budgets, operational costs, and resource utilization.
- Identify project risks, develop mitigation plans, and ensure business continuity.
- Implement NPI security requirements and maintain customer IP confidentiality.
- Ensure controlled access, confidential build management, and compliance with customer security policies.
- Lead cross-functional communication, governance reviews, and compliance with customer and internal operational requirements.
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