About This Role
An Engineer in IT Product Support joins the AMSI at Marsh Tech. This role is based in Gurugram and involves working in a 24x7 shift environment. It suits a talented individual who can adapt to changing priorities and collaborate effectively within a team.
Responsibilities
- Join as an Engineer (career level B2) in Gurugram
- Work in one of the following streams based on business need and fit:
- Infrastructure support engineer
- DevOps engineer
- Database engineer
- Application support engineer
- Collaborate within a team environment and communicate effectively with stakeholders
- Adapt to changing priorities and project environments
- Work in a 24x7 shift environment, including rostered rotational shifts as required
- Complete required skill certifications after selection and submit proof before joining
Requirements
- B.E. / B.Tech / MCA in Computer Science or IT only
- Minimum 80% marks in graduation or post-graduation (80% cutoff through semesters)
- Graduating in 2027 with no backlog in any subject
- Excellent analytical and problem-solving ability with effective communication skills
- Ability to work collaboratively in a team environment
- Willingness to learn and adapt to change
- Exposure to any programming language
- Strong PL/SQL fundamentals
- Basic understanding of software development lifecycle and version control tools (e.g., Git)
- Practical experience through internships, projects, or coding competitions
- Basic knowledge of cloud platforms (AWS, Azure) and services
- Basic awareness of AI/ML concepts (e.g., supervised/unsupervised learning, neural networks, large language models)
- Familiarity with AI tools such as GitHub Copilot, ChatGPT, Microsoft Copilot, or similar assistants for code generation and debugging
- Understanding of AI/ML use cases in IT operations (e.g., AIOps, intelligent monitoring, automated incident response, predictive analytics)
- Awareness of responsible AI principles including data privacy, bias mitigation, and ethical use in enterprise environments
Benefits
- Professional development opportunities, interesting work and supportive leaders
- Vibrant and inclusive culture where you can work with talented colleagues to create new solutions and have impact for colleagues, clients and communities
- Range of career opportunities due to the company's scale
Application Process
- Aptitude test on the Mettl online platform
