About This Role
This role involves ensuring that Tesla meets its contractual obligations regarding production, payments, and refunds for its solar energy and storage products. The analyst will resolve issues affecting the growing fleet and act as a key connection point between customers and products to ensure optimal operations. It suits a candidate with a strong grasp of reporting and data processing concepts, motivated to methodically find and fix problems.
Responsibilities
- Analyze data to find equipment malfunctions and monitoring problems of solar energy and storage products
- Read and evaluate the financial performance guarantees in Tesla’s portfolio
- Create reports, presentations, and graphs to show performance, status, problem histories, etc.
- Investigate and explain discrepancies in historical data as well as energy models
- Evaluate issues at individual and portfolio installations and create and implement action plans
- Contribute to creating, developing, and implementing operating procedures / protocol
- Take on and collaborate on projects
Requirements
- Bachelor's Degree in Engineering, Mathematics, Computer Science, or equivalent experience
- Demonstrable data analysis and data interpretation skills and mathematical prowess
- Experience working with and analyzing large data sets
- Proficiency in Microsoft Excel or similar spreadsheet software (expect test during interview)
- Excellent written and verbal communication skills required (e.g., procedures/instructions)
- Grasps basic concepts of electricity (AC/DC, current, voltage, resistance, power vs. energy, etc.) and has general familiarity with solar production estimation
Benefits
- Medical plans with plan options with $0 payroll deduction
- Family-building, fertility, adoption and surrogacy benefits
- Dental (including orthodontic coverage) and vision plans, both with options with a $0 paycheck contribution
- Company Paid (Health Savings Accounts) HSA Contribution when enrolled in the High-Deductible medical plan with HSA
- Healthcare and Dependent Care Flexible Spending Accounts (FSA)
- 401(k) with employer match, Employee Stock Purchase Plans, and other financial benefits
- Company paid Basic Life, AD&D
- Short-term and long-term disability insurance (90 day waiting period)
- Employee Assistance Program
- Sick and Vacation time (Flex time for salary positions, Accrued hours for Hourly positions), and Paid Holidays
- Back-up childcare and parenting support resources
- Voluntary benefits to include: critical illness, hospital indemnity, accident insurance, theft & legal services, and pet insurance
