Employee Relations Manager

About This Role

This role involves leading employee and labor relations initiatives across Mexico, fostering a positive, fair, and transparent work environment while ensuring compliance with local labor legislation and company values. The Employee Relations Manager advises leaders and employees on complex employee relations matters, supports labor relations activities, and drives best practices to promote a culture of respect, engagement, and accountability.

Responsibilities

• Investigate and resolve complex and sensitive employee relations cases in a timely and effective manner
• Manage employee complaints, grievances, disciplinary matters, and workplace conflict resolution processes
• Ensure consistency and fairness in the application of company policies, practices, and employment decisions
• Partner closely with the VP Human Resources for Mexico and Panama and the HR team to develop and implement employee relations programs and best practices
• Analyze employee feedback and workplace trends to identify risks, opportunities, and areas for improvement
• Provide guidance to managers and employees regarding labor laws, company policies, and employee relations matters
• Design and deliver training programs related to employee relations, conflict management, performance management, and workplace conduct
• Represent the organization in labor negotiations, meetings, and grievance management processes involving employee and labor groups
• Collaborate with HR leadership and Legal teams in the preparation and execution of labor negotiations and related proceedings
• Support the development and implementation of strategies that strengthen employee engagement and maintain positive labor relations
• Recommend practical and balanced solutions for workplace issues while minimizing organizational risk
• Participate in strategic HR initiatives and other related responsibilities as assigned

Requirements

• Bachelor’s degree in Human Resources, Business Administration, Industrial Relations, Labor Law, or a related field
• Minimum of seven years of progressive experience in Human Resources, Employee Relations, or Labor Relations
• Experience working in manufacturing, production, industrial, or operational environments
• Strong knowledge of Mexican labor laws and employment regulations
• Proven experience conducting workplace investigations and managing employee relations cases through resolution
• Experience working with unions and participating in collective bargaining processes
• Practical experience in performance management, compensation, and benefits administration
• Fluency in English, both written and verbal
• Strong understanding of HR policies, procedures, and employment legislation