Employee Relations Manager

About This Role

An Employee Relations Manager, also known as a Talent Support Manager, is a key member of the Talent Support Team. This role partners closely with managers and employees to foster a consistent, fair, and engaging company culture, serving as a trusted advisor on employee-related matters.

Responsibilities

• Advise and coach leaders on company policies, practices, and employee relations matters to ensure core principles are upheld through consistency, fairness, and a “doing the right thing” mentality while balancing business and employee needs
• Partner directly with managers across all departments to guide performance management conversations, address employee concerns, and support internal reviews with a thoughtful, fair, and people-first approach
• Identify trends in performance management and employee relations, and proactively recommend practical, data-informed solutions that support both employees and business outcomes
• Serve as a primary point of contact for Talent Support inquiries, ensuring questions and concerns are handled with responsiveness, sound judgment, and a high level of care
• Collaborate cross-functionally with Leave, Legal, Benefits, HRBPs, and other partners to provide aligned, compliant, and employee-centered solutions
• Manage and prioritize multiple Talent Support initiatives and projects, ensuring timely delivery and alignment with business priorities
• Contribute to continuous improvement of Talent Support practices, policies, and employee experience, while supporting additional responsibilities as needed

Requirements

• Minimum of 3–5 years of progressive HR experience, with a focus on Employee Relations or HR advisory support
• Bachelor’s degree or equivalent years of experience
• Strong interpersonal and coaching skills, with the ability to influence and build trust at all levels of the organization
• Solid judgment and problem-solving skills, with a balanced approach to employee and business needs
• Strong proficiency in Microsoft Office Suite (Excel, Word, etc.)
• Experience with HRIS platforms such as Workday preferred

Benefits

• Medical, dental, and vision insurance, with a sizable amount of premiums covered
• 401(K)
• Company-paid life insurance policy
• Short and long-term disability coverage
• Opportunities for professional growth, with over 1,000 employees promoted year over year
• Tuition reimbursement
• Wellness program including self-guided coaching, cash incentives, and discounts on medical premiums
• In-house gym
• Celebrations and social events
• Smart-casual dress code (jeans welcome)
• Paid time off, including wellness days, holidays, and personal time for full-time roles