Employee Relations Manager

About This Role

An Employee Relations Manager will be a key member of the Global Employee Relations team and the newly developed Employee Relations Centre of Excellence, supporting India, APJ, and MEA. You will serve as a trusted Employee Relations partner to leaders, HR teams, and employees, bringing expertise and sound judgment to complex matters spanning performance management, employee grievances and investigations, offboarding, policy interpretation, leave management, HR legal matters, compliance, and workplace accommodation. With deep knowledge of India employment law and practices, you will help leaders navigate sensitive employee situations objectively, consistently, and with the right balance of employee experience, business needs, and risk management.

Responsibilities

• Coach and advise leaders on performance management cases, helping them deliver objective, constructive feedback while ensuring appropriate documentation
• Lead complex workplace investigations independently, including establishing investigation teams, gathering relevant facts, interviewing key witnesses, reviewing comparable cases, and recommending appropriate courses of action
• Serve as a member of the PoSH team, supporting the appropriate handling of sensitive workplace matters
• Manage complex and emotionally charged employee relations situations with composure, neutrality, and objectivity
• Review proposed disciplinary actions and terminations to ensure appropriate processes have been followed and potential risks have been identified and mitigated
• Mediate workplace issues and employee disputes to help minimize conflict and support effective working relationships
• Oversee complex leave situations in partnership with HR Shared Services, Benefits, and other relevant stakeholders, including effective communication and return-to-work processes
• Partner with Legal, HR stakeholders, and business leaders to assess HR legal matters, analyze facts, and recommend appropriate courses of action
• Interpret and apply relevant labor and employment laws across India and other APAC and MEA countries
• Help leaders diagnose and resolve complex employee matters through effective questioning, active listening, and thoughtful risk assessment
• Apply OpenText policies, procedures, and best practices consistently while advising leaders and helping reduce organizational risk
• Collaborate with internal legal counsel and, where appropriate and approved, external legal counsel
• Deliver quarterly Employee Relations reporting, interpret trends and data, and recommend opportunities to positively influence the work environment
• Build credibility and trusted relationships across the organization while maintaining the highest standards of confidentiality when handling sensitive employee and HR information

Requirements