Employee Relations Manager

About This Role

The Employee Relations Manager will build and safeguard a workplace where employees are heard, treated fairly, and set up to succeed. Reporting to the HR Director, you will be the Office's trusted hand for resolving conflict, advising managers, and shaping the policies that keep the OAG a place people are proud to work. You'll join a ten-person HR team that is led by the Director and Deputy Director and includes the Employee Relations team, the HR Operations team, and the Talent Acquisition team.

Responsibilities

• Serve as the primary point of contact for employee conflicts, grievances, disciplinary matters, and discrimination/harassment complaints
• Lead fair and thorough investigations and recommend appropriate resolutions
• Act as a trusted, neutral mediator who helps employees and managers reach resolutions
• Offer confidential guidance to employees navigating challenges
• Coach managers on feedback, performance plans, and difficult conversations
• Develop and update employee relations policies
• Keep OAG ahead of changing labor law and audit HR practices for compliance
• Partner with HR and the Professional and Organizational Development division to build training on conflict resolution, respectful workplace behavior, and diversity and inclusion
• Track employee relations trends and report findings to HR and Executive leadership to sharpen the OAG’s approach
• Manage the Office's protected leave processes, including the newly implemented Paid Family and Medical Leave program
• Administer the reasonable accommodation process

Requirements

• Eight years of HR experience, specifically including Employee Relations duties such as: managing employee relations issues, conducting investigations, and resolving conflicts in a timely manner
• Experience using HR policies, procedures, and best practices related to Employee Relations Compliance, HRIS, presenting to both leaders and staff, and experience with communications applications and software

Nice to have:

• Bachelor's degree (can be substituted for three years of experience)
• Detail-oriented, highly organized, and excellent verbal and written communications skills
• Experience in the legal or government fields
• HR certifications (SHRM, PHR, IPMA/PSHRA)

About the Company

The Office of the Attorney General (OAG) has the general charge, supervision, and direction of the State’s legal business, acting as legal advisors and representatives of the major agencies, various boards, commissions, officials, and institutions of State Government. The OAG also protects the public by civil enforcement of antitrust, civil rights, consumer protection, and securities laws and regulations and by the prosecution of organized crime, Medicaid fraud, environmental crimes, insurance fraud, state tax evasion, and other statutorily assigned matters. As Maryland’s 47th Attorney General, Anthony G. Brown leads the Office with a critical focus on equity, justice, and fairness.