About This Role
Reporting to the Senior HR Manager, the Employee Relations Manager is a professional responsible for managing and maintaining employer-employee relationships. This role involves working closely with employees to resolve issues, provide guidance on policies, and ensure compliance with employment laws. The manager will also investigate and resolve complaints and conflicts, collaborating with HR professionals and management to improve employee morale, engagement, and productivity.
Responsibilities
- Highlight potential labor relations issues to senior management and assist in resolution
- Plan, coordinate, and directly handle employee relations activities
- Act as internal consultant for employee relations, policy, and disciplinary procedures
- Collaborate with supervisors and managers to resolve people conflicts in ways that minimize business impact and support core values
- Advise, counsel, and guide management and employees in the proper use and interpretation of human resources policies, plans, and programs
- Administer and interpret collective bargaining agreements (CBAs); ensure consistent application across the facility
- Serve as the primary point of contact for union representatives, employees, and management regarding labor, employee relations issues, and grievances
- Conduct thorough investigations into employee relations issues and recommend appropriate actions
- Develop and implement employee relations policies and procedures
- Assist with employee relations-related training for both managers and employees
- Conduct exit interviews and provide feedback to management
- Monitor and analyze employee relations trends and recommend proactive measures to address issues
- Maintain accurate and confidential records of employee relations cases
- Conduct exit and stay interviews
- Collaborate with HR and legal teams to ensure compliance with employment laws and regulations
- Manage employee discipline and performance improvement processes
- Partner with HR and business leaders to develop and execute employee engagement initiatives
- Advise management in appropriate resolution of employee relations issues
- Prepare employee separation notices and related documentation, and conduct exit interviews to determine reasons behind separations
- Represent organization at personnel-related hearings, such as unemployment hearings and investigations
- Develop and maintain affirmative action program; file EEO-1 and VETS report annually; and maintain other records, reports, and logs to conform to EEO regulations
- Conduct Employee Opinion/Engagement Surveys
- Handle employee relations counseling, outplacement counseling, and exit interviewing
