About the role
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Req Id: 43323
Job Title: Emergency Services Dispatcher
City: West Lafayette
Job Summary
The Purdue University Police Department is seeking an Emergency Services Dispatcher. In this role, you will learn, train, and become efficient as a dispatcher for Police, Fire, EMS and other University departments for the Purdue West Lafayette and Purdue Northwest campuses. Dispatchers are responsible for receiving and prioritizing information and requests for police, fire, medical, or university services assistance and to disseminate the information or requests efficiently and appropriately. You will retrieve, process, and enter sensitive and confidential information from multiple electronic sources and therefore are responsible for maintaining professional standards of confidentiality to meet security regulations. This position requires the ability to perform multiple tasks simultaneously, and to complete them correctly and efficiently. You must have effective oral and written communication skills as well as excellent listening skills to handle requests for service from phone calls, coworkers, and the general public. In addition, you will also serve as a back-up emergency services activator for other agencies and are responsible for activating the Purdue University emergency Alert notifications.
Overtime is necessary.
About Us:
Be a part of Administrative Operations—the organization that powers Purdue University by providing safe, reliable and transformative services. We support the university’s day-to-day operations, as well as the strategic vision for the future.
Administrative Operations delivers a wide range of essential services through various positions, including custodians, construction project managers, electricians, firefighters, groundskeepers, plumbers and more. We are looking for hardworking, dedicated individuals as we continue to grow strong, service-focused teams across campus.
Team members work in collaborative environments where their contributions directly impact the success and daily experience of students, faculty, staff and campus visitors.
Our employees benefit from the stability of year-round work, competitive pay and a comprehensive benefits package that includes medical, dental and vision insurance, retirement plans, paid time off and opportunities for ongoing training and professional growth.
to begin your career with Administration Operations!
What We're Looking For:
High school diploma/GED
0-2 years of emergency dispatcher experience
Must have demonstrated consistent use of good judgment
Ability to handle highly confidential information, always use discretion and work effectively under stressful situations
Must have excellent oral and written communication skills
Must act in a professional manner with the ability to exercise tact and diplomacy as needed to provide support to a diverse work group and customer base
Excellent listening and comprehension skills
Must be able to be assertive when needed
Must be able to work in a fast-paced environment with the ability to multi-task several job responsibilities at one time
Must be able to work independently as well as in a team environment
Must be able to obtain and hold certifications in Indiana Data and Communications System (IDACS), the National Crime Information Center (NCIC), Criminal Justice Information Security Regulations (CJIS) and Emergency Medical Dispatch (EMD)
The ability to work a flexible schedule
Cognitive map reading ability, and ability to perform multiple tasks in a proficient manner
Must have a good working knowledge and a high level of proficiency with Windows based operations such as MS Word, Excel, and Outlook
Must be able to type with a high level of accuracy
Must be able to lift and carry up to 20 pounds occasionally
Nice to Have:
Prior knowledge of Police Computer Aided Dispatch (CAD) and Records Management System (RMS) systems
What We'd Like You to Know:
This is a Full-Time position
Purdue University will not sponsor employment authorization for this position
A background check will be required for employment in this position
FLSA: Non-Exempt (Eligible For Overtime)
Retirement Eligibility: Non-exempt Defined Contribution Plan
Benefit Statement: Purdue University offers a substantial Benefit Package including medical, dental, and vision insurance as well as a generous paid time off package for sick and vacation days
Purdue University is an EO/EA University.
When you join Purdue University, you join a community that keeps moving forward. For more than 150 years, we’ve been known for not only our groundbreaking work in STEM research, but also for our collective imagination, ingenuity and innovation.
Career Stream
Administrative and Operational Support 1
Pay Band: S045
Job Code: 20004129
Career Path Maker: https://www.purdue.edu/hr/careerpathmaker/Home/Overview
Who We Are:
Purdue is a community built on collaboration, with global perspectives, Boilermaker pride and endless opportunity to live, learn and grow. Join us and contribute to our culture.
EO
Purdue University is an EO/EA University.
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Posting Start Date: 7/27/26
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