Emergency Service Dispatcher
U.S. Army Installation Management Command
RemoteFull timeMid level$41,000-$53,000Posted today
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U.S. Army Installation Management Command
Duties
As an Emergency Service Dispatcher you will:
•Answer emergency 911 calls and respond with appropriate personnel and equipment.
•Interrogate callers to determine the problem and determine nature of call.
•Prioritize all incoming emergency and non-emergency calls.
•Perform crisis intervention with distraught emergency callers.
•Monitor weather reporting system and coordinate weather forecasts when required.
•Coordinated and prioritize patient transports.
•Operate Computer Aided Dispatching (CAD) system, radios, and station alerting systems.
•Operate the digitized audio system to announce emergency pre-recorded messages.
Qualifications
In order to qualify, you must meet the education and/or experience requirements described below. Your resume must clearly describe your relevant experience; if qualifying based on education, your transcripts will be required as part of your application. Additional information about transcripts is in this document.
Experience required: Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community; student; social). You will receive credit for all qualifying experience, including volunteer experience.
To qualify based on your experience, your resume must describe at least one year of experience which prepared you to do the work in this job. Specialized experience is defined as: assessing incoming information, phone calls, or requests to provide responses, and/or complete emergency dispatch calls. This definition of specialized experience is typical of work performed at the next lower grade/level position in the federal service (GS-06)
You will be evaluated on the basis of your level of competency (knowledge, skills, abilities) in the following areas:
Time in Grade Requirement: Applicants who have held a General Schedule (GS) position within the last 52 weeks must have 52 weeks of Federal service at the next lower grade (or equivalent).
Education
Some federal jobs allow you to substitute your education for the required experience in order to qualify. For this job, you must meet the qualification requirement using experience alone--no substitution of education for experience is permitted.