About This Role
Being an emergency dispatcher means that every phone call makes your adrenaline surge, because you make a serious difference between life and death. The person in this role is the first to act in an incident, coordinating and clearly explaining the situation to colleagues on the street.
Responsibilities
- Receive 112 emergency calls and other urgent assistance requests (intake)
- Process reports in the systems to enable colleagues to send police units to the scene and to share information with our (multi)partners
- Coordinate, manage, and communicate (direct) with police units on the street
Requirements
- HAVO/VWO diploma or MBO 3 working and thinking level
- Excellent oral and written Dutch communication skills
- Preferably understand or speak another foreign language
- Work quickly and confidently in multiple systems and on multiple screens simultaneously
Benefits
- Individual Choice Budget (IKB) consisting of two parts:
- A gross portion of 17.86% of your salary. This budget can be used to customize part of your employment conditions, such as paying out your budget, buying vacation hours, or development activities like training.
- A net portion of €515 per year. This budget can be used for sustainability goals, trade union contributions, or vitality.
- Good pension scheme
- Paid parental leave
Important Details
- Schedule: 36 hours per week
- Employment type: full-time; part-time possible after training, with a minimum availability of 27 hours per week
- Team: 70 to 100 colleagues in the department; during a shift, you work with approximately 15 colleagues
- Application deadline: 29 October 2026
Application Process
- Attend an information evening on Wednesday, October 28, 2026, from 7:00 PM to 8:30 PM in Den Bosch. Registration is required by 3:00 PM on the day of the information evening.
- Reliability investigation and an assessment are part of the selection procedure
- The procedure consists of a letter selection, a proficiency test combined with a job interview with a short pitch, a work trial, and an interview with a psychologist
- Selection interviews and proficiency test are scheduled for Monday, November 16, or Tuesday, November 17, 2026
- Work trial takes place on Tuesday, December 1 and Wednesday, December 2, 2026
- Psychological assessment takes place online at a later date
- The training starts on May 10, 2027, in Den Bosch
About the Company
The police force focuses on innovation and cultural diversity within teams. Diverse teams perform better, and the company works hard to create an open and safe culture where diverse talent can thrive.
